Personal Lines Account Manager, Retail
About The Position
HUB International is seeking a Personal Insurance Account Manager to join their high-performing team. The role involves managing an established book of business, providing expert advice and solutions, and delivering full-service insurance support including quoting, servicing, and selling home, auto, and specialty products. The position emphasizes building long-term client relationships, analyzing risk and pricing, and contributing to a collaborative team environment. HUB International is a leading insurance brokerage with a vast network across North America, committed to a people-first culture and professional development.
Requirements
- A client-first mindset and natural ability to build rapport and foster loyalty.
- Proven sales or service experience, ideally in personal insurance.
- Strong verbal and written communication skills, with a professional and approachable tone.
- Solid organizational and time management skills—you know how to prioritize and deliver.
- Tech-savvy and quick to learn new systems and platforms.
- RIBO Licensed (or ready to obtain it quickly).
- 1-2 years of relevant experience.
Nice To Haves
- Designations like CAIB or CIP are assets and show your dedication to the craft.
Responsibilities
- Manage a personal lines portfolio, providing expert advice and solutions that reflect each client’s unique needs.
- Deliver full-service insurance support—quoting, servicing, and selling home, auto, and specialty products with precision and care.
- Go beyond expectations to create meaningful, long-term client relationships grounded in trust and value.
- Analyze risk and pricing strategies to optimize coverage and ensure protection that’s both effective and competitive.
- Thrive in a team-oriented environment that prioritizes mentorship, learning, and shared success.
- Bring forward ideas to enhance service delivery and contribute to a strong, evolving team.
Benefits
- Flexible working arrangements
- Generous time-off policies
- HUB-sponsored training programs
- Tuition reimbursement
- Reimbursements for professional licensing and membership fees
- Special discounts on events, travel, accommodations, and personal home & auto insurance
- Extended health benefits
- Disability insurance
- RRSP matching
- Paid-time-off benefits
- Eligible bonuses for some positions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
