Personal Insurance Advisor

HUB International • Edson, AB

1d • Onsite

About The Position

As a Personal Insurance Advisor at HUB, you are the first point of contact for clients looking to protect what matters most to them – their home, their vehicle, and everything in between. This is a client-facing role where you will manage an active book of business, handle new client inquiries, process renewals, and make sure every client leaves the conversation with the right coverage and a clear understanding of what they have. This is a full-time, in-office role based in Hinton, AB. It is a fast-paced environment with a steady volume of client interactions, and it suits someone who is organized, technically accurate, and genuinely good with people.

Requirements

• Active Level 1 General Insurance License or willingness to obtain is required
• 1-2+ years in personal lines (home, auto, travel); candidates newer to the industry are encouraged to apply if they have a strong service background and are committed to building their insurance career
• Solid working knowledge of personal lines products and coverage fundamentals
• Strong attention to detail with the ability to manage multiple client files simultaneously without errors
• Clear, confident communication skills: you can explain coverage in plain language and handle a difficult conversation with professionalism
• Experience with a broker management system (Applied Epic or similar) is an asset
• Comfortable working in a high-volume, client-driven environment where priorities shift throughout the day

Responsibilities

• Advise new and existing clients on personal lines coverage, including habitational, automobile, and travel insurance
• Quote, bind, and process new policies and endorsements accurately and in a timely manner
• Conduct renewals and proactively reach out to clients to review their coverage as their needs change
• Identify gaps in coverage and recommend appropriate solutions, including bundling opportunities
• Handle client inquiries, policy changes, and coverage questions with professionalism and efficiency
• Maintain accurate client records and documentation in the broker management system
• Work collaboratively with your team and escalate complex or high-risk files appropriately
• Stay current on product knowledge, carrier appetite, and industry changes

Benefits

• Excellent compensation
• benefits
• RRSP match
• referral incentives
• company perks
• Work flexibility
• Paid educational training
• vast learning opportunities
• Room for advancement and growth within the organization
• Paid day off for your birthday

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed