Personal Insurance Account Manager

The Jonus Group•St. George, UT

About The Position

Seeking a dedicated and service-oriented Personal Lines Account Manager to join a growing independent insurance agency. This role is responsible for managing personal lines accounts, supporting clients throughout the policy lifecycle, and contributing to a collaborative team environment. The ideal candidate is organized, adaptable, and committed to providing responsive and professional client service.

Requirements

  • Holds an active P&C (Property and Casualty) insurance license.
  • Prior personal lines insurance experience preferred.
  • Candidates with less experience may be considered based on relevant skills and demonstrated potential.
  • Familiarity with Applied EPIC preferred but not required.
  • Strong interpersonal and communication skills.
  • Excellent attention to detail and organizational abilities.
  • Adaptable, team-oriented, and proactive in resolving client needs.
  • Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

  • Manage a book of personal lines business, including quoting new and renewal policies.
  • Provide responsive client service by addressing questions, processing requests, and resolving issues.
  • Handle policy changes, endorsements, renewals, and other account servicing needs.
  • Review coverage options and assist clients with understanding available insurance solutions.
  • Maintain accurate account records and documentation within agency management software.
  • Communicate with insurance carriers regarding policy servicing, underwriting requirements, and coverage needs.
  • Collaborate with team members to support efficient and consistent account management.
  • Build and maintain positive client relationships through proactive communication and follow-up.

Benefits

  • Employer-paid employee health insurance.
  • Dental, vision, and life insurance.
  • Paid time off and paid holidays.
  • Additional employee incentives and team events may be available.
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