Personal Documentation Specialist

Cornerstone Bank•Minot, ND

4d•Onsite

About The Position

Cornerstone Bank is looking for a Personal Documentation Specialist to join our professional team. This position can be located at Cornerstone Bank location in ND/SD. This candidate will be responsible for the preparation of application and final loan documentation as well as change in terms and adverse actions on consumer real estate and non-real estate loans, while providing excellent customer experience. The specialist will be responsible for addressing lending requirements to assure deadlines and expectations are met and is responsible for assuring compliance with bank, regulatory guidelines, customer service standards, and communicating with customers, internal staff, counsel, and title companies to respond to inquiries, resolve problems and obtain all necessary documentation required for the file.

Requirements

Keen attention to detail
Ability to perform accurate data input into a variety of software
Knowledge of Consumer loan files and documents
A High school diploma or GED
2 years of loan documentation preparation experience and/or training, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job

Responsibilities

Preparation of application and final loan documentation
Preparation of change in terms and adverse actions on consumer real estate and non-real estate loans
Providing excellent customer experience
Addressing lending requirements to assure deadlines and expectations are met
Assuring compliance with bank and regulatory guidelines
Assuring compliance with customer service standards
Communicating with customers, internal staff, counsel, and title companies to respond to inquiries, resolve problems and obtain all necessary documentation required for the file