Personal Care Management Skills Trainer

Tempus Unlimited Inc•Fitchburg, MA

2d•Hybrid

About The Position

A community-based Senior Skills Trainer for our Personal Care Attendant Program. The Skills Trainer will educate consumers on how to successfully manage their consumer-directed hands-on care. The Senior Skills Trainer will also be primarily responsible for other skills training department-wide tasks and processes. This is a full-time position, 35 hours a week, Monday - Friday, 8:30 am to 4:30 pm. Travel is required, covering a 60-mile radius of your home address. Mileage reimbursement is provided. A 2-day in-person orientation in Stoughton is required.

Requirements

Must have a valid driver's license.
Must have reliable vehicle to travel throughout assigned service area.
Basic computer skills in Microsoft Office/Outlook and the ability to navigate databases.
GED or High School Diploma required.

Nice To Haves

Bilingual English preferred in any languages.
Experience providing services for people with disabilities and knowledge of PCA programs is preferred.
Experience or education in teaching or counseling is helpful.
Knowledge of community resources and social service systems is beneficial.
Excellent communication, organizational, and writing skills.
Bachelor’s Degree preferred.

Responsibilities

Follow-up on assigned functional skills training in a timely manner as determined by contract.
Assess consumers and/or surrogate ability to manage PCA services.
Train consumers and/or surrogates the skills needed to manage their PCA program as outlined in the Mass Health Service Agreement and according to the Personal Care Management (PCM) Contract.
Maintain confidentiality in all consumer-related issues.
Attend in-service, supervision and staff development meetings when requested by Supervisor or Manager.
Demonstrate a working knowledge of program policies and procedures and Mass Health regulations.
Demonstrate a commitment to the Independent Living philosophy of consumer control.
Report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC).
Work within company policies and in accordance with the PCM Contract in order to complete and track for receipt of required documentation within required timelines.
Complete and submit assigned referrals and intake documentation.
Complete and submit Service Agreements and Assessments for re-evaluations.
Complete and submit supportive documentation for intakes and re-evaluations as needed.
Return all phone calls from surrogates and consumers within 72 business hours.
Complete and submit Progress Notes in Dayforce.
Manage Outlook Schedule.
Complete and submit Mileage and Expense Forms.
Return all required email communications within 48 business hours.
Follow up with Supervisor and/or Program Assistant on requests for skills training and tracking reports for non-billing, overbilling and ineligible consumers.
Provide training and ongoing support for EVV.
Provide training and ongoing support for major problems requiring skills training.
Provide consumer status updates.
Complete Intake, Quarterly and Annual Reviews.
Perform other duties as assigned by the Skills Trainer Supervisor.