Personal Care Coordinator - Senior Living

CorsoCare•Portage, MI

2d•Onsite

About The Position

The Personal Care Coordinator is responsible for directing and managing all Wellness employees providing hands-on resident care services, by delivering a 1440 experience, optimizing performance, and leading employee connections within our community.

Requirements

Prior experience providing administrative and managerial support to a large staff required.
Basic computer skills and ability to learn in house systems (e.g. YARDI).

Nice To Haves

STNA, CNA, or Medical Assistant preferred.
Assisted Living or Memory Care experience is a plus.
Proven organizational and communication skills

Responsibilities

Manage Hiring Process: Interviews potential employees and hires and on boards to 1440. Maintains appropriate records for new and existing staff.
Payroll Administration: Accurately approves and processes (bi-weekly) payroll for entire Wellness department.
Schedules/Staffing: Create, maintain, and update staff schedules and Caregiver Task Sheets with daily duties to ensure our residents consistently receive the best quality of care.
Training Accountability: Maintaining all appropriate records of training for new and existing staff. Ensure all new hires enroll in CSIG U, receive their learning plans, and complete all State regulatory training by mandatory deadline.
Accounts Receivable, Contracts, and Billing: Manage the A/R process, ensure all contracts are signed and up to date, and billing is timely and accurate. Manage communication with the finance team.
Leads to and supports our 1440 culture and pillars.
Manages all Wellness Staff (three shifts) to provide compassionate and competent care for residents.
Provides operational support to the Wellness Director, Assistant Wellness Director, Nurse Supervisor and Wellness Department.
Develops and maintains positive relationships with residents and their families and provides assistance when needed.
Assists the Wellness Directors with various team duties that may include interviewing, onboarding, performance feedback, coaching and development.
Assists in maintaining and updating all required employee records, both written and electronic.
Completes appropriate paperwork and recommends improvements and more efficient ways of operating the department.
Organizes, implements and evaluates training for all new hires and existing staff.
Reviews occurrence reports in collaboration with Nurse Supervisor and Wellness Director.
Coordinates deliveries/pick-ups of medical equipment.
Assists with tracking budget, income, expenses and maintains an acceptable inventory level for the Wellness Department.
Assists in planning monthly staff meetings for the Wellness Department.
Available to work weekends as necessary and assigned.
Perform other duties as necessary.