Personal Care Assistant

Shine Bright Care•Fairbanks, AK

About The Position

The Personal Care Assistant provides ongoing services to clients and individuals with needs in their homes or communities. The role focuses on keeping individuals safe, working toward individualized goals, and documenting services daily. The assistant models positive behavior and work ethics, maintains friendly professional relationships and appropriate boundaries, and communicates with the team about service needs and expectations. The assistant works with individuals, families, and Child and Family Teams to implement and monitor service plans, coordinate supports and transportation, and promote community-based care in the most appropriate and least restrictive setting. Duties also include maintaining comprehensive documentation, developing crisis and safety plans when needed, supporting transitions across life domains and levels of care, and following agency policies and procedures.

Requirements

Must be at least 18 years of age.
Must meet the requirements for the position under 7 AAC 125.010–7 AAC 125.199.
Must pass a requested criminal background check unless the department grants a variance under 7 AAC 10.935.
Must not have been denied a health care provider license or certification for a reason related to patient services described in 7 AAC 105–7 AAC 160, and must never have had a license or certification revoked.
Must be able to independently assist the recipient with the specific activities of daily living under 7 AAC 125.030 and with services provided to the recipient.
Must be able to attend training and obtain a First Aid card issued by the American Red Cross, American Heart Association, or another agency approved by the Department of Seniors and Disability Services.
Must be able to attend Mandt training.
Must be reliable and dependable.
Strong interpersonal and customer service skills.
Knowledge of HIPAA requirements for maintaining and safeguarding confidential medical and personal records.
Ability to provide descriptive documentation of interventions used and individual responses in a database.
Working knowledge of signs and symptoms of common illnesses and conditions.
Effective written and oral communication skills.
Ability to consistently attend work on time.
Ability to maintain a confidential working relationship.
Excellent personal organizational skills.

Nice To Haves

Experience documenting in the Therap database is preferred.
Confirmed industry experience with advanced training in behavioral, medical, or caregiver services is preferred.

Responsibilities

Manage services for recipients with high needs and their individuals.
Meet productivity standards.
Implement Service Plans and document progress, staffing notes, contact notes, and other records related to individual goals and objectives.
Promote a strengths-based approach and empower children and individuals to reach desired outcomes.
Engage children, individuals, and identified informal and formal supports within the Framework.
Collaborate with families and team members to develop individualized Service Plans with measurable objectives and action steps that reflect family needs, vision, and strengths.
Develop comprehensive crisis and safety plans with the Child and Family Team when necessary.
Monitor service delivery to ensure it addresses Service Plan goals.
Maintain general knowledge of community services and supports available within and outside the agency.
Coordinate transportation for service recipients.
Interact professionally with stakeholders.
Work with the Child and Family Team to promote community-based care in the most appropriate and least restrictive setting.
Assist individuals with transitions across life domains, services, levels of care, and into adulthood.
Prepare clear written documentation using correct spelling and grammar and appropriate behavioral health acronyms and therapeutic terminology.
Demonstrate teamwork and shared leadership.
Communicate positively and supportively with team members, supervisors, and other employees, and return emails and phone calls within 24 hours.
Carry a cell phone and remain reachable during work hours.
Consult a supervisor or clinical consultant when support is needed beyond the assistant’s capabilities.
Submit documentation according to agency standards.
Maintain regular, reliable attendance and punctuality for scheduled events.
Complete administrative tasks in accordance with agency policies and procedures.
Maintain confidentiality and safeguard medical and personal records.
Follow oral and written instructions and maintain a positive attitude in difficult situations.