Personal Care Assistant

Baptist Convalescent Center•Alexandria, KY

4d•Onsite

About The Position

In using the ministry of Jesus Christ as our model, we seek to provide quality of life options to assist adults 55+ to remain active by maintaining a healthy lifestyle. People Matter. Life is Precious. Make Someone’s Life Better. The Personal Care Assistant (PCA) role involves learning and becoming proficient in essential job functions under the direction and supervision of the Assisted Living Nurse Manager. This includes attending trainings to build understanding and capacity for Quality Assurance and Performance Improvement (QAPI) work, carrying out assigned QAPI roles and responsibilities, and following established policies and procedures in support of QAPI efforts. The PCA is expected to support QAPI efforts both verbally and non-verbally, including adjusting performance and practice in accordance with QAPI initiatives and findings. The role consistently models and demonstrates excellence in customer service with a constant focus on person-centered care/services delivery.

Requirements

High School diploma / GED required.
Demonstrates knowledge of and ability to apply principles of customer service to a high degree.
Demonstrates the ability to work effectively with all levels of personnel.
Demonstrates the ability to utilize appropriate judgement in requesting assistance from licensed personnel.
Ability to communicate well through speech, written word and body language to denote approval or displeasure.
Ability to summarize and synthesize information and communicate the message to others.
Ability to foster teamwork.
Knowledge of current federal and state laws and regulations that apply to Assisted Living setting.
Has strong organizational and time management skills and the ability to prioritize responsibilities.
Ability to identify problems, collect data, establish facts and draw valid conclusions.

Responsibilities

Learn and become proficient in the essential job functions of a PCA under the direction and supervision of the Assisted Living Nurse Manager.
Attend trainings to build understanding and capacity to undertake QAPI work.
Carry out QAPI roles and responsibilities as assigned.
Follow established policies and procedures in support of QAPI efforts.
Support QAPI efforts both verbally and non-verbally (i.e., via actions and attitude), including adjusting performance and practice in accordance with QAPI initiatives and findings.
Consistently model and demonstrate excellence in customer service, with a constant focus on person-centered care/services delivery.
Delivers direct personal care tasks as described on each resident’s care plan and as directed per training standards.
Maintains the residents’ rooms in a tidy, orderly condition with respect to residents’ individual rights and preferences.
Serves residents’ meals and nourishments and collects meal trays when meal is completed.
Transports residents to the dining rooms, activities, therapy department and/or beauty salon as needed per their request and/or schedule.
Supply fresh ice, water and other refreshments as assigned.
Completes all tasks as directed on the unit’s assignment sheet for the assigned shift.
Reports any unusual occurrences (incidents), signs, symptoms, complaints or observations of the resident to the Nurse Manager.
Reports any allegation of abuse, neglect, exploitation or misappropriation of resident property per facility policy.
Follows the policies and procedures of the facility.
Completes annual continuing education requirement on an annual basis.
Attends staff meetings as directed.