Personal Banker (175th & W. Center)
About The Position
Seeking a team-oriented, positive, and outgoing professional for a Personal Banker role at First National Bank. This role offers recognition and monetary compensation for excellence in customer service and sales. Personal bankers develop customer relationships, participate in business development, and act as a sales resource for branch staff. They assist the branch management team with sales development, including outbound calling, coaching branch employees on selling techniques and new products, implementing customer contact campaigns, and other business development activities. They must demonstrate referral leadership and consistently introduce customers to Business Banking, Mortgage Lending, Investment Planning, First Bankcard, and other referral partner services to build customer relationships. Personal Bankers also provide operational support and perform teller duties as needed, while complying with all bank policies, regulations, and laws. We seek individuals with a friendly, positive attitude who take pride in their work and are committed to our Operating Philosophy and enjoy being members of a team. Personal Bankers will develop their skills through training activities and work with their team to achieve individual and team success.
Requirements
- Desire to meet the financial needs of our customers and community
- Proven success in sales role
- Demonstrated customer service skills
- Excellent oral and written communication skills
- This position requires S.A.F.E. Act registration with the Nationwide Mortgage Licensing System (NMLS). Qualification requirements include meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must meet ongoing regulatory requirements including acceptable background investigation and credit report results.
- Unrestricted work authorization and not requiring future sponsorship.
Nice To Haves
- Bachelor's Degree or equivalent work experience
- Previous experience in a retail banking environment
- Critical thinking and creative problem solving skills
Responsibilities
- Develop customer relationships in their branches.
- Participate in business development.
- Act as a sales resource for branch staff.
- Assist the branch management team with sales development (including outbound calling to existing and potential customers).
- Provide coaching and guidance to branch employees in regards to selling techniques, new products, implementing customer contact campaigns, and other business development activities.
- Demonstrate referral leadership and consistently introduce customers to Business Banking, Mortgage Lending, Investment Planning, First Bankcard, and other referral partner services in order to build customer relationships.
- Provide operational support on an as needed basis.
- Perform teller duties based on business needs.
- Comply with all bank policy, regulations and laws.
Benefits
- Competitive Pay
- 401k Match
- Paid time off and paid holidays
- Medical/Dental/Vision/Life/Disability/Flex Plans
- Employee Wellness Program
- Career development/Training/Career coaching/Job shadowing
- Tuition Assistance Program
- Employee banking benefits and other discounts
- Culture of recognition and rewards from executive leadership/managers/peers/business partners
- FNB green Converse shoes to celebrate your 1 year anniversary
- Health Savings Account (HSA)/Dependent Care
- Employee Banking
- Growth Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
