Personal Banker (SAFE)Medford Branch

Wells Fargo•Medford, NJ

4d•$25 - $32•Onsite

About The Position

Wells Fargo is hiring an Associate Personal Banker (SAFE) for its National Branch in Medford, New Jersey. This frontline role builds customer relationships and supports everyday banking needs through in-branch interactions, scheduled conversations, and proactive outreach. The banker learns about customers’ goals and connects them with appropriate banking products, services, and digital tools to help them manage their finances. The role supports account openings, service requests, and credit applications while collaborating with branch teammates to provide a consistent, high-quality customer experience. It balances customer service and growth through relationship building, sound judgment, and compliance with operational and risk standards. Wells Fargo provides training and coaching to support career growth and mobility. The employee will flex between cash handling and customer banking activities, with an emphasis on account openings and ongoing account support. Work schedules include Saturdays. SAFE registration is required at the time of employment; Wells Fargo initiates the process after the employee’s start date. The position is not eligible for visa sponsorship. The posting location is 179 Route 70, Medford, NJ 08055.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.
SAFE registration is required at the time of employment; Wells Fargo initiates the process after the start date.
Loan Originators must meet LO/CFPB requirements and Wells Fargo standards concerning financial responsibility, character, fitness, and criminal background.
Ability to comply with applicable policies, regulations, risk controls, and operational standards.

Nice To Haves

Prior financial-services experience or experience in a highly regulated, customer-facing role.
Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement.
Comfort initiating outreach by phone, email, or other channels to strengthen relationships and identify ways to support customer needs.
Comfort with digital tools and technology and ability to learn systems and guide customers in using relevant capabilities.
Ability to identify customer needs, connect them with appropriate solutions, and make referrals when additional expertise is needed.
Ability to collaborate with teammates and partners to resolve customer needs and deliver a seamless experience.
Ability to follow policies and regulations and identify and escalate risk concerns.

Responsibilities

Build customer relationships through proactive conversations that support financial well-being and engagement.
Understand customer needs and connect customers with relevant banking products, services, and solutions.
Identify opportunities, promote solutions, and make appropriate referrals to support customer and business goals.
Support new account openings, service requests, credit applications, and ongoing account needs.
Perform cash handling and teller-line activities, processing transactions accurately and in compliance with operational standards.
Use digital tools and technologies to enhance the customer experience and support banking needs.
Deliver accurate, compliant service and exercise sound judgment within defined risk controls.
Coordinate with branch teammates to hand off customers to licensed bankers or other specialists as needed.
Flex between cash handling and customer banking activities and support branch operations.
Follow applicable risk and compliance programs, policies, and procedures; identify, escalate, and remediate issues as appropriate.