Personal Banker (Full-Time) - Peoria

CIBM BANKPeoria, IL
$17 - $20Onsite

About The Position

CIBM Bank is looking for a motivated, reliable and customer-focused individual to join our team as a Personal Banker. Our Personal Bankers are the forefront of our exceptional customer service. This individual will provide personalized education and expert recommendations to customers on a variety of banking products and services that we have to offer. If you're passionate about delivering exceptional customer service, have a strong sales background, and excel in communication, we’d love for you to join our team at CIBM Bank!

Requirements

  • Knowledge of banking regulations and practices consistent with that normally obtained through 18 months of education or training beyond high school, or equivalent, is required.
  • Skills and abilities sufficient to perform the essential functions--such as customer service and transactional duties, data entry, basic mathematical calculations, and communication skills.
  • The ability to lift 50 lbs. is also required.

Nice To Haves

  • Approximately one to three years of experience in banking or a related field, knowledge of bank regulations, and proficiency in using computer software for typical office applications are preferred.

Responsibilities

  • Foster lasting relationships by cross-selling CIBM Bank and subsidiary products that align with their goals, driving growth for both the customer and the bank by identifying customer needs and effectively recommending our products that serve them best.
  • Manage the full process of opening new accounts, including data entry, completing necessary documentation, accepting deposits, and issuing debit cards.
  • Contribute to the branch’s success by meeting individual and team goals and participating in sales campaigns designed to elevate our services and offerings.
  • Help generate loan and deposit growth, maintaining relationships within the bank’s risk parameters.
  • Be a go-to resource for customer inquiries, offering solutions and addressing any issues to ensure satisfaction.
  • Represent the bank in community activities, building the bank's presence and creating positive community connections.
  • Provide administrative support to retail and lending staff to meet customer needs and assist with sales efforts.
  • Adhere to all bank policies, procedures, and controls to protect customer transactions and ensure security.
  • Participate in ongoing training to stay current with products, sales strategies, and compliance regulations.
  • Engage effectively with customers, colleagues, and business contacts in a diverse, inclusive work environment.
  • Contribute to a positive and professional work culture by building strong working relationships, demonstrating respect, and maintaining a calm and courteous demeanor.

Benefits

  • health, dental, and vision coverage
  • disability insurance
  • life insurance
  • 401(k)
  • generous paid time off, including vacation, personal, and sick days
  • paid federal holidays
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