Personal Banker - West End

Republic BankNashville, TN
Onsite

About The Position

The Personal Banker is responsible for providing efficient, professional, and quality customer service to all Republic Bank & Trust Company clients. This position is also responsible for selling retail deposit and loan products to consumer and business clients. This position must help achieve the sales and growth goals for the Banking Center. Additionally, this position must deliver a high level of service by opening and closing deposit accounts, taking, and processing consumer loan applications, handling and directing customer service issues.

Requirements

  • Minimum of 2 years’ previous banking experience required.
  • Minimum of 2 years’ previous sales experience required.
  • Demonstrated proficiency in Microsoft Office (Word, Excel, and Outlook) required.
  • Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

  • Previous loan experience preferred.
  • NMLS registration may be required

Responsibilities

  • Using consultative sales, evaluate all clients for additional deposits and loans, effectively cross sell other bank products and services to ensure a solid client relationship, and identify opportunities for additional lines of business.
  • Consistently deliver the Republic Experience to every client every time.
  • Monitor activity of all new accounts, to ensure all cross sales have been properly activated and on-boarding is followed and completed.
  • Open and close all types of deposit accounts (checking, savings, CD’s) both business and personal, following all bank policies and procedures.
  • Adhere to Bank’s new client on boarding process and procedures.
  • Actively work calling lists of existing clients to cross sell for other products or expanded relationships, including retention of existing accounts.
  • Proactively and efficiently taking loan applications from clients while utilizing consultative sales approach.
  • Answering all types of loan questions; assuming a proactive role for resolution and follow up.
  • Ensures posted deposit rate information is current & communicated throughout the banking center.
  • Perform teller transactions, overrides, and make hold decisions as needed.
  • Learn the credit culture of Republic Bank in order to present appropriate credits for approval.
  • Maintain a working knowledge of compliance requirements affecting your position and area of responsibilities and actively learn new regulations and assist in the implementation, if required.
  • Model and foster behaviors that support the Bank’s values and corporate culture creating an atmosphere of trust, cooperation, accountability, and dedication to the organization.
  • Willingly perform all other duties and projects as assigned.
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