Personal Banker II

NATIONAL BANK OF COMMERCE•International Falls, MN

3d•$20 - $25•Onsite

About The Position

National Bank of Commerce’s Personal Banker II listens to and understands the needs of new and existing customers, then recommends financial products and services suited to those needs. The role opens business accounts and engages in consumer lending, including HELOCs. It supports bank growth by meeting sales goals, building new customer relationships, and deepening existing ones while demonstrating care for customers’ financial wellbeing. Personal Bankers develop business inside and outside the branch, partner with commercial lending and treasury management teams, and collaborate across the bank, including on the teller line. The role requires identifying prospects, engaging targeted customers, clarifying financial goals, resolving issues, and confidently closing sales. It also requires compliance with bank policies and procedures and applicable state and federal regulations. The position is located in International Falls, Minnesota, and is full-time and non-exempt.

Requirements

High school diploma or equivalent required.
At least two years of retail sales experience or comparable financial services experience.
Proven career growth demonstrating initiative, professionalism, and sales success.
Strong interpersonal skills, including the ability to make a positive first impression, connect with customers, and maintain a friendly, courteous demeanor.
Ability to initiate sales conversations and remain resilient when facing rejection.
Strong time-management, organizational, written, and verbal communication skills.
Reliable transportation.
Availability to work retail hours, including mornings, evenings, and weekends.
NMLS certification required to service HELOCs; candidates without prior licensing must meet all licensing requirements, including a background check and fingerprinting.
Consistently demonstrate National Bank of Commerce’s core values: Respect, Integrity, Teamwork, and Accountability.
Willingness to complete additional training as needed, including in-house programs, seminars, or relevant coursework.

Nice To Haves

Post-secondary education.
Prior Teller I experience.

Responsibilities

Listen to and understand the needs of new and existing customers and recommend appropriate financial products and services.
Open business accounts and engage in consumer lending, including HELOCs.
Identify prospects, engage targeted customers, clarify financial goals, resolve issues, and close sales.
Meet sales goals, build new customer relationships, and deepen existing relationships.
Develop business inside and outside the branch and partner with commercial lending and treasury management teams.
Collaborate across areas of the bank, including the teller line.
Demonstrate care for customers’ financial wellbeing and contribute to the communities served.
Comply with bank policies and procedures and applicable state and federal regulations.

Benefits

Health, dental, and vision plans for the employee, spouse, and eligible children.
Health Savings Account contribution, including employer contributions.
Flexible spending accounts.
401(k) plan with a generous match.
Paid time off program.
Paid holidays and floating holidays.
Volunteer time off program.
Employer-paid life insurance.
Voluntary life plans.
Short-term disability insurance.
Long-term disability insurance.
Health and wellness incentive.
Employee assistance program.
Performance-based incentive compensation.