Person In Charge Grants Pass Oregon
About The Position
The Person In Charge (PIC) provides Safeway customers with friendly, courteous, and helpful service. When the Store Manager and First and Second Assistant Managers are absent, the PIC is in charge of the store and has analogous authority to make necessary operating decisions to support profitability, efficiency, and customer service. When in charge—generally at night—the PIC supervises store employees. The role also performs Cashier-Checker duties and may require working in various store departments. The PIC handles customer service, store emergencies and complaints, and employee or customer accidents; monitors sales-floor service and product replenishment; helps maintain a clean and safe store; and assists cashiers with register, computer, and scanner issues. Cashier duties include scanning purchases, taking payment and providing correct change, bagging groceries, and helping customers carry purchases when a Courtesy Clerk is unavailable. The PIC may also perform basic office functions, close-of-day tasks, count out-of-stock product, or count tills. Other duties may be assigned.
Requirements
- Ability to follow company customer-service procedures.
- Demonstrated prior customer-service skills or related experience.
- Ability to interact with customers and co-workers.
- Ability to understand and follow instructions.
- Knowledge of all store positions.
- Ability to work independently.
Nice To Haves
- Prior experience as a clerk or manager.
Responsibilities
- Provide customer service according to employer procedures and company policy.
- Handle emergencies, customer complaints, and employee or customer accidents appropriately.
- Supervise store personnel when the Store Manager and Assistant Manager are absent.
- Maintain familiarity with company policies and procedures.
- Monitor customer service and product replenishment on the sales floor.
- Replace stock in displays around the checkout area.
- Help maintain a clean and safe store environment.
- Assist cashiers with computer, register, and scanner problems.
- Perform basic office functions to assist customers and personnel.
- Operate the electronic scanning cash register, accept customer payments, and provide correct change.
- Bag groceries and lift bags into grocery carts.
- Offer carry-out assistance and provide it when a Courtesy Clerk is unavailable.
- Perform close-of-day office functions, count out-of-stock product, or count tills when assigned.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
