Person In Charge (PIC)

Albertsons Companies • Austin, TX

4d • Onsite

About The Position

The Person in Charge (PIC) serves as the acting store leader during assigned shifts and is responsible for ensuring safe, efficient, and customer-focused store operations. The PIC provides leadership and direction to store associates, supports department operations, addresses customer concerns, and ensures compliance with company policies and procedures. This role acts as a key point of contact for operational issues and helps maintain a positive shopping experience while achieving store performance goals.

Requirements

• Serve as the acting manager on duty during assigned shifts.
• Monitor overall store conditions to ensure operational excellence, cleanliness, safety, and customer readiness.
• Support opening, closing, and shift-management responsibilities.
• Coordinate store activities and address operational challenges as they arise.
• Ensure all departments are operating efficiently and meeting company standards.
• Provide guidance, direction, and support to associates across all store departments.
• Promote teamwork, accountability, and excellent customer service.
• Assist department managers and store leadership with operational priorities.
• Communicate company initiatives, priorities, and expectations to associates.
• Support training and development efforts through coaching and on-the-job guidance.
• Promote a customer-first culture throughout the store.
• Respond to and resolve customer concerns in a professional and timely manner.
• Ensure associates deliver friendly, efficient, and knowledgeable service.
• Monitor store conditions to provide an exceptional shopping experience.
• Ensure compliance with company policies, safety programs, and operational procedures.
• Monitor store safety conditions and address potential hazards immediately.
• Support food safety, sanitation, and regulatory compliance initiatives.
• Complete required operational documentation and incident reporting.
• Assist with emergency response procedures when necessary.
• Oversee cash office and front-end compliance as assigned.
• Ensure proper cash-handling procedures are followed.
• Support loss prevention initiatives and inventory protection efforts.
• Monitor store activity and report operational or security concerns.
• Ensure associates follow company policies regarding transactions and asset protection.
• Serve as the primary point of contact for associates when store leadership is unavailable.
• Escalate significant operational, customer, or associate issues as appropriate.
• Make informed decisions to maintain business continuity during shifts.
• Communicate effectively with store leadership regarding shift activities and concerns.

Responsibilities

• Serve as the acting manager on duty during assigned shifts.
• Monitor overall store conditions to ensure operational excellence, cleanliness, safety, and customer readiness.
• Support opening, closing, and shift-management responsibilities.
• Coordinate store activities and address operational challenges as they arise.
• Ensure all departments are operating efficiently and meeting company standards.
• Provide guidance, direction, and support to associates across all store departments.
• Promote teamwork, accountability, and excellent customer service.
• Assist department managers and store leadership with operational priorities.
• Communicate company initiatives, priorities, and expectations to associates.
• Support training and development efforts through coaching and on-the-job guidance.
• Promote a customer-first culture throughout the store.
• Respond to and resolve customer concerns in a professional and timely manner.
• Ensure associates deliver friendly, efficient, and knowledgeable service.
• Monitor store conditions to provide an exceptional shopping experience.
• Ensure compliance with company policies, safety programs, and operational procedures.
• Monitor store safety conditions and address potential hazards immediately.
• Support food safety, sanitation, and regulatory compliance initiatives.
• Complete required operational documentation and incident reporting.
• Assist with emergency response procedures when necessary.
• Oversee cash office and front-end compliance as assigned.
• Ensure proper cash-handling procedures are followed.
• Support loss prevention initiatives and inventory protection efforts.
• Monitor store activity and report operational or security concerns.
• Ensure associates follow company policies regarding transactions and asset protection.
• Serve as the primary point of contact for associates when store leadership is unavailable.
• Escalate significant operational, customer, or associate issues as appropriate.
• Make informed decisions to maintain business continuity during shifts.
• Communicate effectively with store leadership regarding shift activities and concerns.

Benefits

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay)
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed