Person In Charge (PIC)-

Albertsons Companies•Anchorage, AK

17h•Onsite

About The Position

The Person In Charge (PIC) is a primary point of contact for Safeway customers, providing friendly, courteous, and helpful service. When the Store Manager and First and Second Assistant Managers are absent, the PIC is in charge of the store and has analogous authority to make necessary decisions to operate it efficiently, profitably, and with superior customer service. When in charge, generally at night, the PIC supervises store employees. The role also performs Cashier-Checker duties and may require work in various store departments.

Requirements

Ability to follow company customer-service procedures.
Demonstrated prior customer-service skills or related experience.
Ability to interact with customers and coworkers.
Ability to understand and follow instructions.
Knowledge of all positions within the store.
Ability to work independently.

Nice To Haves

Prior experience as a clerk or manager.

Responsibilities

Provide customer service according to employer-defined procedures and company policy.
Handle emergencies, customer complaints, and employee or customer accidents appropriately, and supervise store personnel.
Maintain familiarity with company policies and procedures.
Supervise the sales floor and monitor customer service and product replenishment.
Replace stock in displays around the checkout area.
Help maintain a clean and safe store work environment.
Assist cashiers with computer, register, and scanner problems.
Perform basic office functions to assist customers and personnel.
Operate an electronically scanning cash register to total customer bills.
Receive customer payments and count back correct change.
Bag groceries and lift bags into grocery carts; offer carry-out assistance and perform carry-out duties if a Courtesy Clerk is unavailable.
Complete the end-of-day office function when assigned.
Count out-of-stock product when assigned.
Count tills when other cashier-checkers leave.
Perform other duties as assigned.