Person In Charge (PIC)

Albertsons Companies • Round Rock, TX

5h • Onsite

About The Position

The Person In Charge (PIC) is responsible for overseeing store operations during assigned shifts and ensuring a safe, efficient, and customer-focused environment. The PIC provides leadership to store associates, supports department operations, and serves as the designated manager on duty when Store Directors or other members of store management are not present. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Requirements

• Leadership experience
• Experience in retail operations
• Customer service skills
• Ability to make timely decisions
• Knowledge of safety policies and procedures
• Understanding of food safety and sanitation regulations
• Cash handling experience
• Loss prevention awareness

Nice To Haves

• Experience as a designated manager on duty
• Experience in coaching associates

Responsibilities

• Direct and coordinate store operations during assigned shifts.
• Ensure all departments are operating efficiently and meeting company standards.
• Monitor store conditions, merchandising, and service levels throughout the shift.
• Address operational issues and make timely decisions to maintain business continuity.
• Support execution of company programs, promotions, and initiatives.
• Deliver and model exceptional customer service.
• Respond to and resolve customer concerns in a professional and timely manner.
• Support associates in handling customer inquiries and service recovery situations.
• Promote a welcoming and customer-focused shopping experience.
• Provide direction and support to associates across all departments.
• Delegate tasks and monitor completion of assigned work.
• Coach associates on operational standards, customer service expectations, and safe work practices.
• Promote teamwork, accountability, and positive associate engagement.
• Communicate key priorities and operational updates to store teams.
• Enforce company safety policies and procedures.
• Conduct store walks to identify and address safety hazards.
• Ensure compliance with food safety, sanitation, and regulatory requirements.
• Respond appropriately to emergencies, accidents, or security-related situations.
• Complete required incident reporting and documentation.
• Monitor cash handling procedures and compliance requirements.
• Assist with store opening and closing functions.
• Ensure proper execution of security and loss prevention procedures.
• Investigate and report operational or security concerns as necessary.
• Monitor department presentation, cleanliness, and merchandising standards.
• Ensure shelves are stocked and products are properly displayed.
• Support inventory accuracy and shrink control efforts.
• Assist with labor management and productivity initiatives during assigned shifts.

Benefits

• Competitive wages paid weekly
• Access to up to 50% of earned wages before payday via Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay)
• Training, career growth and development opportunities
• Inclusive work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed