Permitting Technician

Southfield, City of•Southfield, MI

1d•Onsite

About The Position

The Permitting Technician provides information to contractors and property owners concerning Zoning Ordinance, permitting, and the inspection process. This role assists in explaining City requirements, rules, and regulations in response to inquiries at the Building Department counter and via phone. The technician will evaluate plans for completeness, calculate fees, process online applications, and issue building, zoning, and trade permits. Responsibilities also include accepting and posting monetary payments, educating residents on permit requirements, reviewing plans for minor improvements, receiving inspection requests, and providing general administrative support to the Building Department. Additionally, the role supports the Zoning Board of Appeals, processes FOIA requests, and manages bond refunds.

Requirements

Associates degree in Building Trades and/or Zoning Enforcement or a combination of education and one year of related full-time experience in procedures for permit issuance, inspection scheduling, and building recordkeeping.
Knowledge of the BS&A Equalizer Permitting system is desirable.
Familiar with terminology commonly used in the fields of construction and building and safety.
Proficiency in computerized word processing, spreadsheet and other recordkeeping software.
Must have knowledge of City government organization, functions, policies, rules and regulations.
Modern office methods, procedures and equipment.
English usage, spelling, grammar, and punctuation.
Business letter writing.
Possession of or the ability to obtain an ICC certification as a Permit Technician within one year.
Valid Michigan Drivers: License and a good driving record as determined by the City of Southfield's Driving Standards.
Ability to become a Notary Public

Nice To Haves

Knowledge of the BS&A Equalizer Permitting system

Responsibilities

Provide information to contractors and property owners concerning Zoning Ordinance, permitting, and inspection process.
Assist in explaining City requirements, rules and regulations in response to inquiries at the Building Department counter and phone.
Refer complex and/or non-standard inquiries as appropriate.
Evaluate plans prior to submittal, for completeness and calculate appropriate fees.
Process online applications.
Issue building, zoning and trade permits and ensure accurate and current information on applications.
Accepts and posts monetary payments from customers for building and other type permits, involving cash handling and ensuring balancing accuracy of a cash drawer.
Educates residents and customers on Building, Trade Permits and Zoning Permit requirements.
Review plans for minor improvements such as Signs, Height and Area Requirements, Lot Coverage, Front, Rear and Side Yard Setbacks, Shed and Fence Locations.
Receive inspection requests and schedule as necessary.
Provides general administrative support to the Building Department Staff as necessary.
Communicates courteously and effectively with the public, City management, staff and co-workers.
Provide support for the Zoning Board of Appeals including generating case files in BS&A, adding fees, create and mail legal notices, facilitate WebEx meetings, create PowerPoints, manage files and related duties.
Process FOIA requests.
Bond refund management.
Other duties as assigned.