Permitting Technician I

City of Sarasota•College Park, MD

1d•Onsite

About The Position

To assist supervisor and/or Department Head with a wide spectrum of permitting functions with a high degree of accuracy and neatness. Performs specialized permit work and schedules and coordinates the day-to-day operation of permitting processes. Monitors and controls the processing of permit applications and the assessment, collection and accounting for appropriate permitting fees. Searches files and databases and maintains a variety of source background materials for reports. Answers questions and provides advice to public regarding licensing policies, procedures, and regulations. Establishes and maintains cross-reference files and establishes file categories. Screens visitors, telephone calls and incoming mail, personally answering those inquiries that in the employee's judgment do not require the supervisor's attention. Operates cash registers, calculators, fax and copy machines. Reconciles cash register on daily basis. Monitors permits in computer for expirations and notifies customers of expiring permit and reinstates expired permits. Issues licenses or permits to qualified applicants. Updates operational records and licensing information, using computer terminals. Sets up inspections as needed. Assists co-workers with other positions when needed. Must learn all functions of the Permitting Division (if position is within Development Services). The intent of this class description is to provide a representative summary of duties and responsibilities that would be required of classifications given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Incumbent may be required to perform job-related task other that those specifically presented in this job description.

Requirements

High School Diploma or GED
One (1) year of general office experience utilizing customer service skills or administrative work within permitting or construction related fields.
Intake, track, process and issue all permit applications in accordance with applicable ordinances, regulations and administrative policies.
Ability to read and interpret floor plans & site plans/surveys and have general construction knowledge.
Requires excellent people skills and the ability to defuse conflict.
Requires making decisions that impact the results of co-workers, clients or the City.
Requires being exact and highly accurate.
Knowledge of State laws and statutes and City regulations and requirements and able to inform customers and contractors of those laws and requirements.
Knowledge of permit application process and construction permit requirements.
Ability to check customers' licenses and insurance and ability to utilize the web sites for relevant information.
General computer knowledge and efficient use of Microsoft Office Products.
Working knowledge of modern office procedures, practices, and equipment.
Knowledge of English, arithmetic, and spelling.
Knowledge of the operations of City Government.
Ability to follow complex oral and written directions.
Ability to maintain complex permitting records and prepare reports from such records.
Ability to establish and maintain effective working relationships with City Officials, co-workers, and the general public.
Must have a high degree of clerical aptitude.

Responsibilities

Performs specialized permit work and schedules and coordinates the day-to-day operation of permitting processes.
Monitors and controls the processing of permit applications and the assessment, collection and accounting for appropriate permitting fees.
Searches files and databases and maintains a variety of source background materials for reports.
Answers questions and provides advice to public regarding licensing policies, procedures, and regulations.
Establishes and maintains cross-reference files and establishes file categories.
Screens visitors, telephone calls and incoming mail, personally answering those inquiries that in the employee's judgment do not require the supervisor's attention.
Operates cash registers, calculators, fax and copy machines.
Reconciles cash register on daily basis.
Monitors permits in computer for expirations and notifies customers of expiring permit and reinstates expired permits.
Issues licenses or permits to qualified applicants.
Updates operational records and licensing information, using computer terminals.
Sets up inspections as needed.
Assists co-workers with other positions when needed.
Must learn all functions of the Permitting Division (if position is within Development Services).