Permitting Coordinator/Office Assistant

Town of Brookline•Brookline, MA

2d•$27•Onsite

About The Position

The Public Health and Human Services Department is seeking a detail-oriented and customer-focused Permitting Coordinator/Office Assistant to support daily operations within a fast-paced administrative environment. This role is ideal for someone who enjoys interacting with the public, managing multiple responsibilities, and contributing to community health services.

Requirements

High school diploma; Associate’s degree or business training, plus at least two years of related office experience; or an equivalent combination of education, training and experience.
Solid understanding of general office practices and computer applications.
Ability to quickly learn municipal public health department procedures.
Comfortable communicating with the public by phone.
Able to organize their time efficiently.
Capable of completing tasks with accuracy and attention to detail.
Strong written and oral communication skills.
Proficiency with spreadsheets, word processing, and specialized software.
Reliable organizational skills.
Careful attention to detail.
Flexibility to handle a variety of office tasks effectively.

Responsibilities

Serve as a primary point of contact for public inquiries; answer and route phone calls, respond to citizen questions, and record complaints through intake forms.
Prepare order letters, compliance correspondence, memoranda, and other departmental documents as assigned.
Process a variety of licenses and permits, including camps, swimming pools, keeping of animals, food service, and others, using the department’s permitting system.
Process permits, invoices, and receipts for weights and measures.
Track permit and license payments; issue invoices and delinquent notices.
Perform general clerical tasks such as word processing, copying, filing, data entry, mail distribution, and front-desk support.
Performs similar or related work as required, directed or as situation dictates.