PERMITTING, CODE AND COMPLIANCE ADMINISTRATOR (PROGRAM ADMINISTRATOR) (EM-08) [1 vacancy]

City and County of Honolulu•Oahu, HI

11d

About The Position

The Department of Planning and Permitting (DPP) is seeking a Permitting, Code and Compliance Administrator (Program Administrator) for its Customer Service Division. Under the general direction of the DPP Director, this position oversees the City’s permitting and code enforcement operations, including permit issuance, property information services, and residential, commercial, and multi-family code enforcement. The role ensures effective administration and enforcement of building, zoning, shoreline setback, and grading regulations while supporting efficient customer service and regulatory compliance. The administrator provides strategic leadership and operational oversight for the City and County of Honolulu’s permitting and code enforcement programs. The position establishes performance metrics, priorities, and resource allocation; oversees investigations and enforcement actions; directs organizational structure, staff training, and career development; and manages consolidated permit operations and civil fine enforcement programs, including reporting and budget support. Salary is commensurate with applicable experience, pending approval.

Requirements

Equivalent to graduation from an accredited four-year college or university, or qualifying work experience substituted for the degree on a year-for-year basis. Four years of professional work experience in any occupation may substitute for a general bachelor's degree; four years of general experience in Human Resources/Personnel Management, Budget and Fiscal Management, or Management Analysis may also substitute.
Four years of administrative or supervisory experience, preferably in a large organization or agency with programs involving interpretation, application, and/or enforcement of federal, state, or county statutes, laws, ordinances, and rules. Experience must also include responsible supervision of professionals.
Knowledge of federal, state, and county laws relating to departmental functions and operations.
Knowledge of public administration principles and practices, including financial, budgetary, and other resource management and labor relations.
Knowledge of developing plans and objectives, evaluating programs, and public relations.
Knowledge of the organization’s structure, functions, procedures, and applicable regulatory requirements.
Advanced leadership, operations management, change management, and strategic-thinking skills, including identifying workflow problems and improving processes and efficiencies.
Ability to interpret and apply applicable code requirements and permitting processes.
Ability to recognize problems, identify alternative solutions, and make appropriate recommendations.
Ability to gather and analyze information and make recommendations based on findings and organizational goals.
Ability to communicate solutions to administrative problems and develop and evaluate administrative policies and procedures.
At the time of application, must be a U.S. citizen, national, permanent resident alien, or a non-citizen eligible under federal law for unrestricted employment.

Responsibilities

Administer and oversee permitting and code enforcement programs for the City and County of Honolulu.
Provide strategic leadership and operational oversight to improve efficiency, service delivery, and outcomes.
Establish performance metrics, priorities, and resource allocation to ensure effective program implementation.
Direct investigations and enforcement actions related to zoning, building, shoreline, housing, and related ordinances.
Oversee organizational structure, staff training, and career development across all division programs.
Manage consolidated permit operations and civil fine enforcement programs, including reporting and budget support.