PERMITTING, CODE AND COMPLIANCE ADMINISTRATOR (PROGRAM ADMINISTRATOR) (EM-08) [1 vacancy]

City and County of Honolulu•Oahu, HI

4d•Onsite

About The Position

The Department of Planning and Permitting (DPP) is seeking a Permitting, Code and Compliance Administrator (Program Administrator) for their Customer Service Division. Under the general direction of the DPP Director, this position oversees the City’s permitting and code enforcement operations, including permits issuance, property information services, and residential, commercial, and multi-family code enforcement. The role ensures effective administration and enforcement of building, zoning, shoreline setback, and grading regulations while supporting efficient customer service and regulatory compliance.

Requirements

Citizen, national or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment.
Equivalent to graduation from a four-year accredited college or university. Substitution: Work experience may be substituted for a bachelor's degree on a year-for-year basis.
Four (4) years of professional work experience, in any occupation, may substitute for a general bachelor's degree.
Four years of general work experience (does not need to be professional level experience) in Human Resources/ Personnel Management, Budget and Fiscal Management, or Management Analysis, may substitute for a general bachelor's degree.
Four (4) years of administrative or supervisory experience, preferably in a large organization or agency with programs involving the interpretation, application and/or enforcement of federal, state, or county statutes, laws, ordinances and rules.
Responsible supervisory experience over professionals.
Knowledge of federal, state and county laws relating to departmental functions and operations.
Knowledge of principles, practices, theories, techniques and trends applicable to public administration including financial, budgetary and other resource management, labor relations.
Knowledge of development of plans and objectives, evaluation of programs, and public relations.
Knowledge of organizational structure, functions, procedures, and applicable regulatory requirements for the organization served.
Ability to utilize advanced skills in leadership, operations management, change management and strategic thinking to identify workflow problems/inefficiencies and improve workflow processes and efficiencies.
Ability to interpret and apply applicable code requirements and permitting processes.
Ability to recognize problems, identify alternative solutions and make appropriate recommendations.
Ability to gather and analyze information and make recommendations based on findings and in support of organizational goals.
Ability to communicate solutions to administrative problems, to develop and evaluate administrative policies and procedures.

Responsibilities

Administer and oversee permitting and code enforcement programs for the City and County of Honolulu.
Provide strategic leadership and operational oversight to improve efficiency, service delivery, and outcomes.
Establish performance metrics, priorities, and resource allocation to ensure effective program implementation.
Direct investigations and enforcement actions related to zoning, building, shoreline, housing, and related ordinances.
Oversee organizational structure, staff training, and career development across all division programs.
Manage consolidated permit operations and civil fine enforcement programs, including reporting and budget support.