Permit Technician II or III

Jefferson County•Oregon 97741, OR

4d•Onsite

About The Position

Jefferson County is seeking a Permit Technician II or III to join the Community Development Department. This role is crucial for maintaining a positive and productive environment for the public and staff. The Permit Technician will assist the public with building and development permit processes, including issuing permits, calculating and receipting fees, coordinating applications, scheduling inspections, and performing general office duties. The position also provides support to other department staff under the direction of the Administrative Supervisor. The Permit Technician II works under the general supervision of the Community Development Director and directly under the Community Development Administrative Supervisor, processing and maintaining County applications and assisting customers with septic, building, and planning needs. The Permit Technician III provides lead direction to other technical support staff, fulfills more complete project management assignments, and performs the most difficult and responsible technician-level work.

Requirements

Knowledge of basic math, including adding, subtracting, multiplying, dividing, and using a ten-key calculator accurately.
Knowledge of procedures of specialty permit programs and permit processes.
Knowledge of federal and state laws and regulations relating to the program area.
Knowledge of architectural, engineering, construction, and development terminology and symbols applicable to assigned permit-processing responsibilities.
Great oral communication skills.
Superior cash handling skills.
Must communicate effectively with other employees, jurisdictions, and the general public using tact, courtesy, and good judgment.
Ability to work with high accuracy and attention to detail to meet deadlines.
Ability to read and interpret information on varied technical documents, maps, and records.
Perform detailed work thoroughly, neatly, accurately, and efficiently.
Ability to sit, work at a computer screen, and use rapid finger, hand, and arm movement for extended periods.
Ability to stand, bend, stoop, and kneel.
High School Diploma or GED equivalent.
Three (3) years of progressively responsible clerical, administrative support, or clerical experience, including directly working with the general public (for Permit Technician II).
Five (5) years of progressively responsible clerical, administrative support, or clerical experience, including directly working with the general public (for Permit Technician III).
Two (2) years of direct experience in building, planning, and/or onsite (for Permit Technician III).
Must possess an ICC (International Code Council) Permit Tech Certification (for Permit Technician III).

Nice To Haves

Permit Technician I is the first step in the Community Development Technician series.
Permit Technician II is distinguished from Permit Technician I in that the first level requires only entry-level knowledge of permit application requirements and State and local codes and regulations.
The Permit Technician II classification requires the incumbent to be at the journey level with a thorough understanding of permit application requirements and State and local codes and regulations.
Permit Technician I and II are flexible staffing classifications. Incumbents are considered to be on continuing training status and expected to work towards the Permit Technician III skill level.
Development Services Technician III is the advanced journey-level class in the Development Services Technician series.
Incumbents lead and participate in the work of lower-level technical and administrative personnel and perform the more difficult analysis, permit processing, code compliance, and related technical duties in the assigned unit.
Completed work is reviewed in terms of compatibility with requirements, effectiveness, and expected results.
Development Services Technician III is distinguished from Development Services Technician II in that incumbents in the former class provide lead direction to other technical support staff, fulfill more complete project management assignments, and perform the most difficult and responsible technician-level work.
Ability to problem solve (for Permit Technician III).

Responsibilities

Answer customer questions regarding septic, building, or planning needs.
Interpret and obtain information from plans and maps for the Community Development Department.
Receive residential and small commercial applications from customers, review information, and process for approval.
Accept information regarding complaints of violations and forward it to the appropriate staff member.
Assist contractors and property owners with questions regarding the construction of septic systems.
Assist realtors and appraisers with property information and permit history research.
Receive and route visitors and incoming telephone calls on a multi-line phone system.
Input application data into the permit system, process payments, review for completeness of permit application, and generate permits.
Perform routine clerical duties such as sorting and distributing mail, filing, scanning and scheduling inspections.
Assist in other areas as needed per Community Development Leadership.
Foster a positive, inclusive, and respectful work environment through daily interactions with County staff and the public.
Actively contribute to a culture of mutual respect and professional growth.
Advise representatives from developers, architects, engineers, property owners, utilities, other governmental agencies, and contractors on technical matters to verify data, coordinate various stages of work, and explain the County’s process, codes, and procedures.
Accept and respond to complaints of violations.
May perform simple plan review.
Provide leadership direction and ensure that Technicians I and II provide high performance.
Assist in other areas as needed per the Community Development Administrative Supervisor.