Permit Tech - Plano

Bureau Veritas•Plano, TX

9d•Hybrid

About The Position

Bureau Veritas offers dynamic, exciting employment opportunities with an attractive salary/benefit package and an opportunity to play a vital role with a global organization. If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today. Bureau Veritas is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, citizen status, sexual orientation, genetics, status as a protected veteran, or any other non-job-related characteristics. This position is responsible to ensure equal opportunity in employment in that all persons are treated equally and on the basis of merit, in decisions regarding selection, placement, promotions, training, work assignments, transfers and other personnel actions.

Requirements

Computer Applications – Microsoft Word, Excel, Outlook, Adobe Acrobat, Adobe Photoshop
Database/Tracking Software – BV permit‑tracking system, CRM tools
Digital Imaging – Use of scanners and basic photo‑editing for document attachment
Technical Writing – Clear, concise email and memo composition
Verbal Communication – Ability to explain permit requirements to non‑technical audiences
Problem Solving – Identify missing information, resolve simple procedural issues, and suggest work‑arounds
Mathematical Aptitude – Perform addition, subtraction, multiplication, division, decimals, and percentages accurately
Functional Reasoning – Interpret written, oral, or diagrammatic instructions and adapt procedures as needed
Time Management & Multitasking – Handle high call volume (80‑150 calls/day) and 100+ emails/day while maintaining accuracy
Customer‑Focused Service – Consistently delivers the high‑standard service expected by BV and its clients.
Attention to Detail – Detects incomplete applications, data‑entry errors, and filing inconsistencies.
Analytical Thinking – Reviews permit packets and identifies compliance gaps quickly.
Adaptability – Thrives in a fast‑moving environment; shifts priorities as new requests arrive.
Integrity & Ethics – Handles confidential permit information responsibly and adheres to BV’s Code of Ethics.
Team Collaboration – Works effectively with Permit Review staff, city officials, contractors, and other BV departments.
Self‑Motivation – Takes initiative to complete tasks without constant supervision and seeks process‑improvement opportunities.
High school diploma or GED (minimum).
Minimum 2 years of experience performing daily office operations, clerical duties, and data‑entry tasks (municipal, construction, or corporate setting).
ICC Permit Technician certification – required or must be obtained within the first year of employment.
Valid Texas driver’s license (required for occasional on‑site visits or training).
Ability to pass pre‑employment drug screen, motor‑vehicle record check, prior‑employment verification, and criminal background check (if applicable).

Nice To Haves

Associate’s degree in business administration, Office Management, or a related field preferred.
Prior exposure to building‑code or inspection‑related processes is a plus.

Responsibilities

Receive permit applications (paper or electronic), confirm that all required documents, fees, and approvals are included, and flag any missing items for follow‑up.
Enter and update permit and inspection data in the BV tracking system; generate reports on permits issued, pending items, and inspection status.
Answer general telephone calls, provide information to callers, take and forward messages, compose routine correspondence, and file incoming and outgoing documents.
Communicate clearly and courteously with staff, citizens, builders, and contractors; respond to inquiries about the permit process and direct them to the appropriate resources.
Assist Permit Review staff and other team members when requested; provide backup for special projects, research tasks, and data‑analysis activities.
Conduct research, gather data, and prepare summaries or reports as needed for ad‑hoc initiatives.
Pursue ICC Permit Technician certification (or obtain within the first year) and attend training to stay current on codes and standards.
Perform daily duties responsibly and safely, respecting private and public property; follow all BV and regulatory safety procedures.
Perform any additional tasks assigned by the Permit Technician Supervisor to support departmental goals.