Permit Specialist

Congruex•Tempe, AZ

1d•Hybrid

About The Position

As the Permit Specialist I, II, III, you will ultimately be responsible for identifying permitting requirements, securing permits, and tracking permit approvals to support telecommunications construction and engineering projects. You will coordinate with internal teams, permitting agencies, and customers to ensure permit applications are accurate, complete, and processed in a timely manner. As the Permit Specialist, your customers are permitting agencies, municipalities, telecommunications clients, project teams, and internal stakeholders, and you will make meaningful contributions to the company's success through permit compliance, effective communication, and timely project support.

Requirements

High school diploma or GED equivalent required
Valid driver's license preferred
2–5 years of permitting experience within a wireline, wireless, telecommunications engineering, or construction environment
Experience working with permitting agencies, municipalities, or utility authorities
Experience supporting telecommunications construction or engineering projects preferred
Intermediate to advanced proficiency in Microsoft Office applications
Working knowledge of Microsoft Excel, AutoCAD, Adobe Acrobat Pro, and PDF editing software
Ability to quickly learn new systems, software applications, and databases
Strong verbal and written communication skills
Excellent customer service and relationship-building abilities
Strong organizational skills with exceptional attention to detail
Superior time management skills and ability to manage multiple priorities
Ability to work independently and within a fast-paced team environment
Critical thinking and problem-solving skills with the ability to assess issues and provide solutions
Ability to adapt to changing priorities, schedules, and workflows
Ability to maintain professionalism when working with clients, agencies, and internal stakeholders
Dedication to delivering exceptional customer service and a "White Glove Service" experience

Nice To Haves

Experience supporting telecommunications permitting programs
Experience working directly with municipalities, utility agencies, and regulatory entities
Knowledge of telecommunications engineering and construction processes
Experience with permit tracking systems and databases

Responsibilities

Work with Project Coordinators to ensure the accuracy and completeness of permit applications
Research and document permit requirements for municipalities, agencies, and customers within assigned territories
Secure permits on schedule, track permit status, and resolve issues preventing permit approval
Develop and maintain a strong understanding of permitting processes and workflows to support project timelines
Serve as a Subject Matter Expert (SME) regarding permit requirements for both internal teams and external customers
Work with Permit Coordinators to ensure permit progress is tracked and permit information is updated within company systems
Establish and maintain positive working relationships with permitting agencies and municipal representatives
Conduct face-to-face meetings with permitting entities when required
Communicate permit requirements, status updates, and potential delays to project stakeholders
Additional responsibilities within functional scope based on business needs

Benefits

Medical, Dental & Vision benefits with 70% paid by the company
401(k) with company match up to 4% and immediate vesting
Flexible PTO for exempt roles & competitive PTO accrual for non-exempt roles
10 company paid holidays (9 standard and 1 floating)
Company Paid Short-Term and Long-Term Disability coverage
Company Paid Maternity & Parental Leave options
Company Paid Basic Life Insurance (with employee paid voluntary options)
Annual Safety Boot Program of up to $150 per eligible field employee per year
Safety Points Program for eligible field employees redeemable in the company store
Free wellness benefits like counseling, financial planning, and more