PERMIT SPECIALIST

City Of Balch Springs • Balch Springs, TX

13h • Onsite

About The Position

The Permit Specialist ensures efficient and accurate processing of permit applications received. The Permit Specialist specializes in reviewing and verifying compliance with city ordinances and regulations, maintaining communication with applicants, and coordinating with relevant departments. Additionally, the Permit Specialist plays a critical role in the plan review process, facilitating the smooth flow of information between applicants and plan reviewers.

Requirements

• High School Diploma or GED
• Minimum of two (2) years of progressively responsible administrative or customer service experience.
• At least one (1) year of experience in permitting, planning, inspections, construction administration, development services, code enforcement, municipal government, or a closely related field.
• A valid Texas driver’s license.
• Certification or license in permits must be obtained within one (1) year from date of hire/promotion.
• Knowledge of modern office procedures, methods, and equipment, including computers and associated equipment.
• Knowledge of City ordinances pertaining to planning and permitting.
• Exceptional external and internal customer service.
• Communicating verbally and in writing in a clear, effective, professional manner with citizens, other departments and government agencies.
• Microsoft Office Suite skills including Word, Excel and Outlook
• Maintaining sustained attention to detail and working under the pressure of rigid deadlines.
• Working independently with general instruction; performing a variety of functions and managing multiple projects at one time.
• Understanding, interpreting and being able to explain department office policies, rules and practices.
• Maintaining reports, city records and files.

Nice To Haves

• Associate degree in public/business administration preferred.

Responsibilities

• Serves as the primary point of contact for applicants throughout the permit and plan review process, providing guidance, status updates, and clarifications.
• Verifies completeness and compliance with relevant codes and ordinances for all building, zoning, and safety standards before issuing permits.
• Supports the plan review process by ensuring submitted documents are complete and routed to appropriate reviewers; tracks the progress of reviews and provides status updates to applicants.
• Collaborates with inspection teams, code enforcement, and other departments to address permit and plan review-related inquiries
• Assists contractors and applicants with walkthroughs, offering guidance on city requirements and addressing plan-related questions.
• May serve as a liaison with other City departments, divisions, and outside agencies; negotiate and resolve significant and controversial issues, complaints and concerns related to the code compliance division.
• May prepare and present reports, presentations and other necessary correspondence for code compliance division
• Performs other related duties as assigned.

Benefits

• Competitive Salary
• Comprehensive Benefits Package: Includes medical, dental, and vision coverage for employees and their families.
• Retirement Plans: Access to Texas Municipal Retirement System
• Paid Leave: Generous paid time off, including vacation (15 days for 1st year), sick leave, and holidays (11 plus 2 floating.)
• Professional Development: Opportunities for training, certifications, and career advancement within the city.
• Employee Recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED