Permit Coordinator

Classet•Concord, CA

1d•$25

About The Position

Rooter Hero Plumbing & Air is seeking a detail-oriented and proactive Permit Coordinator to join our Concord team. In this role, you will act as the key liaison between field operations and local municipal offices, ensuring all projects are properly permitted and ready for execution. This position is ideal for someone who enjoys navigating administrative processes, solving logistical challenges, and maintaining accuracy in a fast-paced environment. You’ll play a critical role in keeping projects on track while contributing to a growing and stable organization.

Requirements

2+ years of experience in customer service or high-volume administrative roles
Strong written and verbal communication skills
Ability to communicate professionally with city officials and internal teams
Knowledge of permitting processes within the Bay Area
Valid driver’s license with a clean driving record
Willingness to undergo a background check
High level of reliability and attention to detail

Nice To Haves

Experience with ServiceTitan
Hands-on experience obtaining residential building permits
Experience with city encroachment permits

Responsibilities

Manage the full lifecycle of permit applications from submission to approval
Coordinate with city building departments and municipal offices
Ensure installation teams have all required permits and documentation
Maintain accurate digital records of all permits and filings
Develop knowledge of local Bay Area permitting requirements to reduce turnaround time
Build and maintain strong relationships with municipal clerks and permit office staff
Support scheduling and project tracking using internal tools
Perform occasional field errands to local offices as needed