Permit Coordinator

Smith Douglas Homes•McDonough, GA

About The Position

At Smith Douglas Homes, we pride ourselves on being one of the fastest growing home building companies in the country. We are looking for Permit Coordinator to join our team in the Central Georgia area. Smith Douglas Homes is proud to offer a competitive benefits package to our employees as well as a family type work environment. Position Summary: This position is responsible for ensuring permit documents are completed and submitted on a timely and accurate basis and to document and monitor House Location Plan process.

Requirements

Education: High School diploma, administrative training required. Some college helpful
Licenses, Certifications, etc: Notary Public
Experience: Minimum of 2 years of office and computer experience.
Technical/Professional Skills: Office equipment skills
Computer Skills: Microsoft office, Internet and ability to learn SMART (proprietary software)

Responsibilities

Track and document receipt of House Location Plans (HLPs) from surveyor, then confirm/obtain Construction Manager approval and verify that they made the appropriate lot notations.
Verify garage side (left or right). Update Lot Definition regarding garage hand in SMART as needed based on approved requests from field/Survey documents
Once release email is received from Sales & Support Production Manager, prepare Starts Package by printing release email, lot definition and plan sets
(4 single-sided for slab plan, 5 for basement plan) on 11x17” paper
Complete specified permit application paperwork based on municipality requirements to obtain permit.
Compare square footages on permit documents to starts permit estimate report
Put packages together with previously printed plans, municipality specific permit application documents, previously printed HLPs, check and other needed information.
The permit coordinator will follow through permit application process with municipality until permit is received and distributed.
Add label to front of yellow folder. Monitor and maintain supply of all paperwork that is inserted into the folders that are given to the CM to be presented to new homeowners. Some materials are supplied by the manufacturer, some are printed in house, some are printed by local print company. These are put together by permit techs as they are needed. Most of the documents can be found in these two folders: Building Checklists and Closing Folder Documents
Serve as first responder for incoming service requests
Clarify requests through Homeowner as necessary
Verify accuracy of submitted Homeowner info to Trade Partners and create service orders
Distribute request to appropriate Warranty Rep and/or Trade Partner
Set and confirm Warranty Rep appointments
Follow up with Homeowners, Warranty Reps and Trade Partners after appointments to confirm work done and manage any further commitments
Document all significant information, actions, responses, and commitments
Process and forward requests from Warranty Reps regarding Trades, billing, scheduling, changes, etc.
Tracks internal information to include open and closed requests; length of time to close, and trends and categories of requests for creation of appropriate reports
Process Back Charges
Organize, scan and file Homeowner Orientation packages from Construction Managers
File completed service requests
Update and maintain each communities’ Emergency Contact sticker information
Update and maintain contact info on Trade Partners
Ensure Warranty Reps have appropriate office supplies