Permit Coordinator

Summit Fire & Security • Oakland Park, FL

4d • Onsite

About The Position

The Permit Coordinator position is responsible for managing the process of
obtaining permits and to provide administrative and general office support and
organization to the branch. This is performed through various tasks including
being a point of contact when internal and external customers who enter our
facility.

Summit Fire & Security, a subsidiary of SFP Holding, Inc. (Summit Companies), is
a full-service provider for fire detection, suppression, and security with a
full suite of capabilities that includes design, installation, testing,
inspections, and maintenance. We serve customers across many verticals on a
local, regional, and national scale. We’re proud of our well-deserved reputation
for quality work that’s completed by our talented and experienced installation
workforce.  Summit Fire & Security is a dynamic organization with endless growth
opportunities spanning over 70 locations in more than 20 states.

Our company is consistently recognized for service excellence in the fire
protection industry. Summit Fire & Security supports trade skills and workforce
development by hosting Recognized Apprenticeships and on-the-job training (OJT)
programs for new career-seekers. Many members of our leadership chair NFPA code
compliance committees, serve on regional safety boards, and support technical
education in local schools. Summit Fire & Security supports employees in their
professional development by offering continued development, training, and
education by encouraging NICET and other career-advancing certifications. We
offer reimbursement for certain career development programs in addition to
potential bonuses for specific certifications.  We continually strive to be
the Employer of Choice for highly motivated team members who want to succeed in
a high-growth environment. We encourage initiative, independence, diversity, and
personal career growth.

Demonstrating the combination of experience, knowledge, and customer service is
the key to our performance and helps us achieve our goal of providing the
highest quality fire protection services possible to protect lives and property.

Requirements

• High School Diploma or GED, required.
• Ability to operate a computer and advanced Microsoft Office (Excel, Word, Outlook) experience required.
• Valid driver’s license with acceptable driving record required.
• Must be able to comply with SFS’s Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.

Nice To Haves

• 2 years customer service, preferred.
• Experience in Construction or fire safety fields, preferred.
• 1 year scheduling experience, preferred: a general knowledge of local zip codes, and geographic breakdown of the area for appropriate scheduling (as relevant).
• Must have the ability to effectively read, write and communicate in English with employees and customers.

Responsibilities

• Provide customer service to all internal and external customers starting with proper greeting whether by phone, e-mail or in person - Welcome and greet all visitors, determine their needs, and direct them to the correct department(s) and/or person(s).
• Completing, reviewing, and submitting applications and arranging payment for permits, licenses, or other authorizations.
• Coordinating with contractors, architects, engineers, subcontractors, inspectors, and other relevant parties throughout the permitting process.
• Communicating with clients about the status of permitting applications and responding to questions about the permitting process.
• Completing all company related tasks to ensure permits are issued in a timely manner.
• Resolve any conflicts preventing issue of a permit.
• Correctly utilize assigned organization systems to include assisting team members with functionality, acting as the local SME.
• Process Certificates of Insurance (COI) as requested by customers, process additionally insured requests per company policies and procedures.
• Process all incoming and outgoing mail: prepare ground mail and UPS for pick up, receive, and appropriately distribute mail.
• Track and order office supplies, sending order requests to Corporate for approval and processing, as appropriate.
• Other duties may be assigned.

Benefits

• Paid Vacation and Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan with Company Match
• Flexible Spending Accounts
• Long-Term Disability – Employer Paid
• Short-Term Disability – Employer Paid
• Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
• Life Insurance for Team Members and Dependents
• Employee Assistance Program
• Employee Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees