Permit Coordinator

COWETA COUNTY COMMISSIONERS•Newnan, GA

2d•$21

About The Position

Performs difficult skilled administrative support work reviewing and confirming applications for permitting, review, inspections, and finals; providing software support and troubleshooting for building, zoning and code enforcement with ACCELA software; providing support to open records research, developer questions, legal requests regarding building division; acting as building liaison on County and development authority projects; supporting citizens/contractors/internal staff with software and office equipment opportunities; and related work as apparent or assigned. Work is performed under the limited supervision of the Assistant Director, Community Development.

Requirements

General knowledge of complete cycle of residential, commercial and industrial review, permitting and finals; ACELLA and Community Core software for building division; standard office equipment
Thorough knowledge of related industry, organization and department policies, practices, procedures, legal guides, recommendations, ordinances and laws
Ability to train and assist individuals with a range of technical skill levels on ACELLA and Community Core software
Ability to troubleshoot software
Ability to interact with Redmark & ePermit Hub on software scripts/updates.
High school diploma or GED and considerable experience in permit/license enforcement work, or equivalent combination of education and experience.
Software training on ACCELA and Community Core within 6 months.
Favorable background history as determined by review of local, State and Federal records.
Valid driver’s license in the State of Georgia with a favorable driving history (MVR).

Responsibilities

Provide customer service for all permitting related questions and requests for customers, internal staff, other department staff, utility companies, etc.
Research property history to support permitting activity and educate property owners and permit applicants to ensure adequate direction is given.
Review of permit applications for correctness and completeness, and provide education and directions to the customer to ensure all requirements are met.
Invoice, collect fees, and issue permits once all permit requirements are met.
Coordinate inspections with permit applicants and building inspectors, and provide support to building inspectors, building officials, and internal and external County staff.
Coordinate with building inspectors, permittees, contractors, subcontractors, utility companies, internal and external staff to ensure permit compliance to finalize and issue certificates of occupancy or certificates of completion.
Provide technical support to customers, and internal and external staff with regards to the permitting software.
Encourages and promotes a culture of excellent service.

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