Permit Clerk

Mercer Transportation • Louisville, KY

24d • $18

About The Position

Headquartered in Louisville, KY Ranked among the top carriers in the U.S., Mercer Transportation Co., Inc. (Mercer) has built a strong reputation as one of the nation’s leading owner-operator companies. For more than 40 years, we’ve fostered a family-oriented culture rooted in honesty, professional freedom, and respect. We are currently seeking a Permit Clerk to join our team and help coordinate all administrative tasks related to the leasing, orientation, support, and termination of contractors. This role plays a key part in maintaining accurate records and ensuring compliance with company and regulatory requirements. Schedule: Monday–Friday, 8 AM–5 PM

Requirements

• High School Diploma or equivalent required
• High school diploma or GED required.
• Minimum of three (3) years of clerical or administrative experience, including at least one year involving a multi-line phone system, customer service, or comparable business setting.
• Strong verbal and written communication skills with the ability to convey information clearly and professionally.
• Excellent organizational skills and attention to detail; ability to manage multiple priorities.
• Active listening skills and the ability to respond effectively to questions and requests.
• Proficiency with office technology, including phone systems, printers, scanners, fax machines, and Microsoft Office applications.
• Ability to work independently while collaborating effectively within a team environment.
• Ability to sit, stand, or walk for extended periods.
• Frequent use of hands and fingers to operate a keyboard, mouse, and other office equipment.
• Ability to lift up to 25 pounds occasionally using proper lifting techniques.
• Visual and auditory ability within normal parameters to perform job duties effectively.
• May include motor vehicle check, drug screen, and criminal background check.

Responsibilities

• Perform assigned tasks to facilitate leasing, orientation, support, and termination of contractors.
• Prepare and maintain contractor files and permit books.
• Order temporary registrations and necessary supplies for new contractors.
• Facilitate contractor sign-on, orientation, and post-orientation meetings, ensuring all required documentation is completed.
• Process contractor terminations and related paperwork.
• Manage equipment changes by completing and updating records for new tractors and trailers.
• Assist with the annual review of tractor registrations.
• Coordinate weekly permit orders and cancellations.
• Support permit mail-outs and related administrative functions.
• Provide consultation to truck recruiters regarding new contractor lease agreements and required documentation.

Benefits

• Competitive Pay – $18.00/hr
• Comprehensive Health Coverage – Mercer contributes over $7,500/year toward your health insurance
• Wellness Incentives – Qualify for our Wellness Rate and pay as little as $0/month for employee-only coverage
• Earn Extra Rewards – Up to $300/year in gift cards through wellness initiatives
• Generous Time Off – Paid Time Off plus company-paid holidays
• Company-Paid Protection – Life Insurance and Long-Term Disability at no cost
• Optional Benefits – Dental, Vision, Flexible Spending Accounts, Short-Term Disability
• Secure Your Future – 401(k) with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED