Permit Clerk

Aoka • San Antonio, TX

7d • $51,400 - $57,600 • Remote

About The Position

Join Aoka as a Permit Clerk and play a key role in helping our municipal clients, contractors, and the public navigate permitting and construction compliance. This role focuses on administrative support, permit processing, and customer service in a fast-paced municipal environment.

Requirements

• 2+ years of experience in permitting, administrative support, customer service, or planning in municipal government required
• Remote work
• Candidate must be local to the San Antonio, TX area

Responsibilities

• Provide assistance to the public regarding permit applications, submission requirements, and processing procedures via phone, email, and in-person support
• Receive, review, log, and route permit applications, contractor registrations, and related documents for appropriate review
• Enter and manage permit data in VertexPlans or other applicable municipal software platforms
• Track permit review progress, coordinate inspections, and communicate status updates to applicants and internal team members
• Verify that required documents and approvals are complete prior to issuing permits or certificates of occupancy
• Maintain organized digital records, correspondence, case files, and permit documents
• Assist with invoice/payment intake, receipt tracking, and daily reconciliation in accordance with city or department procedures

Benefits

• Health, Dental, and Vision Insurance (available to permanent full-time team members only)
• Retirement Plan: Up to 5% dollar-for-dollar company match
• Unlimited Paid Time Off (PTO) — restrictions apply, and 13 paid holidays annually (available to permanent full-time team members only)
• Career Growth: Gain experience in municipal permitting, inspections, and document management

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees