Permanent Supportive Housing Case Manager
About The Position
Under the Supervision of the Area Director or designated Supervisor, the Case Manager is responsible for all case management activities associated with the designated program or programs assigned. Lutheran Social Services of Southern California began in December 1944 and is a 501(c)(3) non-profit social service agency. Their mission is to be a servant to those in need, serving thousands of individuals and families throughout Southern California with over 70 different programs/services at nearly 20 different locations. The agency's mission is: Ignited by faith, we live out God’s love by embracing, equipping and empowering vulnerable individuals, families and communities toward self-sufficiency.
Requirements
- High School diploma, or GED requires a minimum of 2 years of experience providing similar case management services.
- Bachelor’s degree in psychology, social work, or related field from an accredited college/university or 2 years’ equivalent experience in social services, homeless services, substance use, mental health and permanent supportive housing.
- Must read, speak and write fluent English.
- Must be able to communicate clearly and effectively with clients and staff.
- Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Knowledge of Word Processing software and Spreadsheet software.
Responsibilities
- Review scope of work requirements for PSH program assigned by Area Director or Supervisor.
- Meet all monthly metrics per program requirements.
- Fulfill program or contract requirements as outlined in contract or as directed by Area Director or Supervisor.
- Work directly with the Long Beach Continuum of Care and Coordinated Entry System for new participant matches.
- Coordinate with individuals and verify applicant’s eligibility for It’s A New Day, PSH.
- Provide Match reports to the program supervisor as scheduled.
- Attend staff meetings, Long Beach CoC meetings, case conferences, trainings and supervision appointments as scheduled.
- Utilize the Long Beach HMIS System for all documentation and assist supervisor with monthly data quality report.
- Monitor and Track charts monthly for service provision.
- Provide follow-up for charts not in compliance.
- Serve clients and community with empathy and awareness of appropriate boundaries.
- Provide case management services including Intake, Assessment, Care planning, supportive services, linkage, and consultation to resources in the community, using evidence-based practices such as motivational interviewing, harm reduction, trauma-informed care, and housing first practices.
- Follow all HIPAA rules for compliance.
- Provide back-up for other staff as needed.
- Other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
