Perishable Manager

Sprouts Farmers Market•San Luis Obispo, CA

12d

About The Position

The Perishable Manager is the store-level subject matter expert for Bakery, Deli, Meat/Seafood, and Produce, and is responsible for successful operations in those departments under the oversight of the Store Manager. The role provides timely recommendations to the Store Manager on people, processes, partners, and performance. When the Store Manager is absent, the Perishable Manager makes decisions needed to maintain effective operations, briefs the appropriate Regional Trainer to ensure alignment, and assumes responsibility for all phases of store operations. The position also assists with daily store operations, including planning work schedules, supervising team members, and ensuring compliance with security, sales, and record-keeping procedures. Work hours may include nights, weekends, and holidays, and flexibility in store assignment is required. The role involves handling large sums of cash in accordance with company standards. The Perishable Manager manages inventory, sales, merchandising, staffing, training, customer service, safety, sanitation, cash handling, and store security. The position exercises independent judgment in supervising Department Managers and assigned team members, including directing work, evaluating performance, coaching leaders, assigning responsibilities, identifying development opportunities, and making recommendations on personnel matters. Store leadership regularly relies on the role’s recommendations concerning employment decisions, performance management, leadership development, corrective action, and staffing. The job is performed in a fast-paced environment with frequent exposure to moving mechanical parts, high or precarious places, and extreme cold. It requires lifting loads up to 75 pounds, bending, reaching, kneeling, squatting, standing for long periods, and pushing or pulling heavy loads.

Requirements

1–3 years of retail management experience.
Strong written and verbal communication skills.
Strong attention to detail and analytical skills.
Solid problem-solving skills and decisiveness.
Ability to work varied hours and days as business needs dictate.
Proven ability to lead, build, motivate, and maintain a staff.
Forklift/power jack training and experience.
Appropriate food handler’s certificate or permit.
Ability to handle stressful situations.
Organization and planning skills.
Ability to prioritize and handle multiple tasks.
Ability to delegate effectively.
Computer skills, including Microsoft Outlook, Word, and Excel.
Ability to lift moderately heavy loads up to 75 pounds, bend, reach, kneel, squat, stand for long periods, and push or pull heavy loads.

Nice To Haves

A degree in business, management, marketing, retailing, communications, advertising, liberal arts, or a related field is preferred.
Experience and/or exposure to perishable departmental operations.

Responsibilities

Greet customers, maintain positive customer relations, and ensure team members provide superior customer service.
Oversee Bakery, Deli, Meat/Seafood, and Produce operations in addition to supporting overall store operations.
Manage perishable inventory by reviewing weekly sales reports and ordering products to meet customer needs and company gross-profit goals.
Assume responsibility for all phases of store operations when the Store Manager is absent and brief the appropriate Regional Trainer on decisions as needed.
Identify service and operational improvement opportunities and implement processes, procedures, or changes to address them.
Set performance expectations, provide constructive feedback and encouragement, and identify developmental assignments for team members.
Develop and implement merchandising plans, create displays, merchandise new and sale items, and coordinate promotional tie-ins to meet sales and profit objectives.
Support the Store Manager in executing strategies to improve product placement and appearance; monitor display accuracy, promotions, ordering, and in-stock conditions.
Maintain proper backroom inventory; prepare, maintain, and track records used to calculate gross monthly profits according to company guidelines.
Assist with health, safety, and sanitation matters and maintain a clean, safe work environment in compliance with OSHA requirements, other regulations, and company standards.
Ensure compliance with legal requirements and company policies and procedures.
Forecast, schedule, and monitor labor in line with sales, productivity guidelines, and wage budgets, and create action plans to address cost-control issues.
Direct, oversee, and evaluate training for perishable department team members to support efficient operations and control turnover and labor costs.
Coordinate with other store departments on marketing plans and keep the Store Manager and, when appropriate, departmental Regional Trainers informed.
Maintain accurate department records, including team member performance and discipline and sales plans.
Perform staff duties when required and communicate sales goals, department performance, and sales opportunities to staff.
Manage store maintenance, cleanliness, safety, and sanitation issues; oversee cash handling and accounting and ensure the store is secured.
Maintain positive working relationships with direct reports, peers, supervisors, suppliers, and customers, including handling complex or difficult situations.
Motivate team members, model a positive attitude, and develop and train future leaders; ensure team members receive required training.
Write reports for accidents and other incidents involving team members or customers and process them according to company procedures.
Oversee store monies and review daily receipts and weekly and monthly reports.
Handle emergencies, crises, and other problems that arise during store operations.
Maintain effective contact with team members and partners involved in store operations, including Warehouse, Distribution, Regional Directors, Regional Trainers, and Merchandising.
Ensure merchandise dates are checked and expired food is removed regularly according to Sprouts procedures, and ensure advertised specials and flyer items are available on shelves.
Exercise independent judgment and discretion in supervising Department Managers and assigned team members, including directing work, evaluating performance, coaching leaders, assigning responsibilities, identifying development opportunities, and making recommendations on hiring, promotion, discipline, and termination.
Perform other related duties as assigned.

Benefits

Competitive pay.
Sick time plan for the employee or immediate family members.
Vacation accrual plan.
Opportunities for career growth.
15% discount for the employee and one other household family member on purchases at Sprouts.
Flexible schedules.
Employee Assistance Program (EAP).
401(k) retirement savings plan with a company match.
Company-paid life insurance.
Contests and appreciation events throughout the year.
Bonus based on company and/or individual performance, subject to eligibility requirements.
Medical, dental, and vision coverage, subject to eligibility requirements.
Health Savings Account with company match, subject to eligibility requirements.
Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements.
Company-paid short-term disability coverage, subject to eligibility requirements.
Paid parental leave for mothers and fathers, subject to eligibility requirements.
Paid holidays, subject to eligibility requirements.
DailyPay access for eligible employees, allowing transfer of earned pay before payday at no extra cost.