Perishable Manager

Brookshire's•Tyler, TX
•Onsite

About The Position

The Perishable Manager manages department sales and profits using acceptable business practices and leads department personnel. The role maintains product levels and quality control in frozen food and dairy departments, ensures products are displayed in accordance with Brookshire Grocery Company standards and regulatory food safety practices, and promotes customer service and sales-building practices. The manager oversees personnel activities, including interviewing, hiring, training, developing, scheduling, assigning work, evaluating performance, and addressing complaints or problems. They review sales and inventory information, manage ordering and stock levels, communicate financial or operational issues to upper management, and maintain department performance, product quality, and work standards. The position also involves customer service, safe handling and stocking of products, and maintaining a clean and sanitary store environment. Work is generally performed in a retail store. The role is continuously exposed to extreme cold conditions and frequently to wet, slippery, or damp conditions. The position requires flexible scheduling, including nights, weekends, and holidays, and regular attendance.

Requirements

  • Must be at least 18 years of age; must be at least 21 to drive for Company business under the BGC Business Driver Policy.
  • High school diploma or GED required.
  • Two or more years of related experience, or an equivalent combination of experience and/or higher education, required.
  • Food Handler certification required.
  • Manager Food Safety certification required.
  • AML certification required.
  • HIPAA certification required.
  • TABC/LACT/AATC certification required where applicable.
  • Advanced knowledge of perishable department operations.
  • Advanced knowledge of in-store ordering machines and inventory management processes.
  • Advanced knowledge of scheduling software systems.
  • Ability to safely work with sharp objects such as knives and box cutters.
  • Ability to safely operate a bailer.
  • Ability to operate a manual or electric pallet jack.
  • Ability to use non-precision and precision hand tools.
  • Ability to communicate effectively in writing and verbally with customers and partners.
  • Ability to lead and motivate others, work well with fellow partners, and promote a team environment.
  • Ability to learn new technology systems, methods, and processes.
  • Ability to work flexible schedules, including nights, weekends, and holidays.
  • Ability to attend work as required.
  • Ability to continuously use close and distance vision, depth perception, or the ability to focus; stand or walk; use hands for reaching, touching, or handling; and push, pull, maneuver, or lift objects up to 40 pounds.
  • Ability to frequently bend, kneel, or squat and talk and hear.
  • Ability to occasionally push, pull, maneuver, or lift objects up to 75 pounds.

Responsibilities

  • Manage department sales and profits using acceptable business practices.
  • Lead department personnel, including interviewing, hiring, training, developing, assigning and directing work, appraising performance, rewarding and disciplining partners, scheduling, and resolving complaints and problems.
  • Review historical data to predict future sales from advertisements and promotions.
  • Manage inventory using item management processes to maintain satisfactory in-stock levels.
  • Review profit and loss, sales, shrink, and labor data, and provide verbal or written summaries of related issues to upper management.
  • Maintain and improve sales performance, financial results, public relations, product quality, and work standards.
  • Enforce quality-control and food-safety standards; ensure dated products are stocked and rotated properly.
  • Promote product sales through suggestive selling and appealing product displays.
  • Maintain stock conditions on frozen food and dairy display racks and shelves.
  • Check inventory on trucks, unload products, and ensure accuracy of inventory, product ordering, and related paperwork.
  • Greet customers, answer questions, and respond to customer complaints in a friendly, customer-service-oriented manner.
  • Maintain a clean, safe, and sanitary working and shopping environment by following Company safety procedures.
  • Watch for potential hazards and remedy them or place appropriate warning signs or devices as soon as reasonably possible; report hazards that cannot be immediately remedied to a supervisor.

Benefits

  • Comprehensive medical, vision, dental, and prescription coverage.
  • Paid time off.
  • 401(k) plan with Company contributions.
  • Exclusive employee discounts.
  • Scholarships and educational support.
  • Access to a 205-acre outdoor recreation area.
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