Perioperative Control Desk Liaison (VFT/First Shift) |Surgery | Children's Arnold Palmer Hospital

Orlando Health•Orlando, FL

3d•Onsite

About The Position

Arnold Palmer Hospital is currently seeking a Perioperative Control Desk Liaison. This role is responsible for coordinating all activities, whether PACU- or OR-related, with the surgery schedule, ensuring that 100% of all surgery patient procedures are completed timely and efficiently. The APH Surgery Department works in conjunction with Pre-Admission Testing, the Pre-Anesthesia Care Area, and Post Anesthesia Care Unit, as well as support departments like Sterile Supply and the Sterile Processing Department. The department offers perioperative care to children, both inpatient and outpatient, who meet specific anesthesia physical status criteria. Major services include elective, urgent, and emergent surgical procedures for pediatric patients, treating those who require local, general, monitored anesthesia care, or regional anesthesia. Pediatric patients are accepted and approved by the attending surgeon and anesthesiologist. Patients over 21 years of age undergo a panel review. The surgery department staff provides flexible nursing care and services for scheduled, STAT NOW, emergent, and urgent cases around the clock, including trauma cases 24/7.

Requirements

For Team Members hired into this job prior to January 1, 2020: Graduate of an approved school of nursing.
Effective January 1, 2020: New Hires and Team Members moved into this job and/or transferring Depts. must obtain a Bachelor of Science in Nursing degree (BSN) within 36 months of placement.
Current license in the State of Florida.
Maintains current BLS/HealthCare Provider Certification and appropriate Advanced Life Support, if required by individual facility.
Two years current operating room experience for the surgical area; and/or 2 years of PACU experience for the PACU area.

Responsibilities

Ensures incident reports are initiated and completed for all unusual circumstances or incidents per facility guidelines.
Ensures excellent customer service and communication skills with surgeons, anesthesia, team members, and management.
Maintains open line of communication throughout the shift between Sterile Processing/Materials Management (surgery), Guest Services, Admitting, Anesthesia, PreOP (PACU) and other departments as required.
Collaborates with Assistant Nurse Managers/Learning Specialists to ensure that staff competency levels match the duties being performed.
Ensures coverage for Desk Liaison deficits, per guidelines of each facility.
Schedules after hours and add on cases in an accurate and timely manner, notifying all applicable departments and team members appropriately (Surgery).
Orients new clinical team members in the functions and role of the control desk.
Works in collaboration with Surgery Charge Team (Anesthesiologist, Surgeon) to ensure constant flow of surgical cases. If cases are delayed, notifies the appropriate personnel of the delay.
Coordinates patient care with multi-disciplinary departments (Pre-op, PACU, Radiology, Lab, Blood Bank, OR, ED, IP Unit, etc.) in emergent and non-emergent cases to maintain a consistent level of patient care.
Acts as resource person, particularly on off shifts, answering or obtaining technical answers to questions regarding cases.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
Maintains compliance with all Orlando Health policies and procedures.