Perioperative Clinical Educator

Mindray North America•Chicago, IL

21h•Remote

About The Position

Join Mindray North America and help shape the future of patient care. Mindray is a global leader in medical technology, delivering advanced patient monitoring systems, anesthesia machines, ventilators, and ultrasound solutions trusted in hospitals and critical care environments worldwide. Unlike many larger competitors, Mindray combines cutting-edge innovation with unmatched value, giving healthcare providers access to reliable, feature-rich technology without compromise. Our culture is built on collaboration, integrity, and a drive to equip caregivers with the tools they need to deliver exceptional care. Fast facts about Mindray: Founded in 1991, with 14,000 employees worldwide 8 global R&D centers, investing ~10% of annual revenue into innovation North American headquarters in Mahwah, NJ, with 40+ international subsidiaries Job Summary The Perioperative Clinical Educator provides clinical and product education for Mindray’s perioperative and life support solutions, ensuring successful post-sale implementation and customer proficiency. This role supports customers through installations, in-services, and follow-up visits, while also collaborating with Sales and Marketing to align training programs with clinical needs and market trends.

Requirements

RT, RN, or similar clinical degree preferred.
2–3 years of experience with clinical applications and product implementation in perioperative or related environments.
Hands-on experience educating clinicians on medical equipment.
Solid understanding of ventilation and patient monitoring workflows within surgical settings.
Excellent presentation and communication skills; able to adapt to diverse audiences.
Strong technical aptitude and comfort with Microsoft Office applications.
Self-motivated, flexible, and organized, with the ability to manage priorities and schedules independently.

Responsibilities

Deliver in-services and clinical education for perioperative and life support products, including anesthesia systems and patient monitoring, across Pre-Op, OR, and PACU settings.
Support installations by coordinating with CARE and Sales teams during setup and assisting with product transfers into the OR.
Provide clinical guidance during final implementations, confirming parameter defaults and ensuring customer satisfaction.
Maintain ongoing relationships with accounts through follow-up education, troubleshooting, and virtual support as needed.
Troubleshoot customer issues, identifying root causes and collaborating with Technical Support, Service, Systems Solutions, and hospital staff to resolve them.
Serve as a liaison between customers and internal departments to ensure seamless post-sale support.