Periop. Eval. & Prep Assistant I - M-F, 8:30a-5p

ChristianaCare•Wilmington, DE

5d•$18 - $26•Onsite

About The Position

This role performs organized clerical duties for the Perioperative Evaluation and Preparation (PEP) Department. The assistant provides clerical support to PEP Coordinators, schedules calls with surgical patients, and manages the flow of patient-related materials to ensure testing and evaluations are completed. This includes maintaining filing systems, initiating requests for presurgical testing, and handling incoming mail and faxes. The position also involves receiving and making calls with courtesy and accuracy, providing phone support to clinics, and maintaining a neat and hazard-free working space with appropriate supplies.

Requirements

High school graduate or equivalent.
Proficiency in typing/computer data entry.
Two years’ experience in reception, registration, business office, or related area.
An equivalent combination of experience and training may be substituted.
Knowledge of the clerical duties specific to the Department of Perioperative Evaluation and Preparation.
Effective written and oral communication skills.
Ability to operate departmental computer systems and other equipment in an accurate and safe manner.
Ability to exercise judgement, tact, and diplomacy.
Ability to act independently within established procedures and policies.

Responsibilities

Provides clerical support to assigned PEP Coordinators.
Schedule PEP calls with surgical patients in the appropriate appointment books.
Organize the flow of patient related materials through the department to ensure appropriate testing and evaluations are completed.
Maintain an organized filing system.
Initiate requests for presurgical testing from outside testing facilities and physicians’ offices.
Receive fax and incoming mail and distributes/files appropriately.
Receives and places calls and handles telephone requests with courtesy, tactfulness, and accuracy.
Provides phone support to Center for Surgical Optimization clinics as needed.
Maintains a neat, clean, hazard-free working space at all times.
Maintains appropriate supplies in the department.
Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
Performs other related duties as required.