About The Position

FamilyWell Health is an AI-enabled mental health start-up dedicated to solving the women’s mental health crisis by seamlessly embedding high quality, equitable, & affordable mental health care into OB/Gyn practices. FamilyWell provides comprehensive virtual mental health services designed specifically for integration into women’s health practices and health systems. FamilyWell’s virtual care team model delivers evidence-based mental health support throughout the full reproductive lifecycle—from fertility through menopause—using the proven Collaborative Care Model (CoCM). Their tech-enabled platform seamlessly embeds coaching, therapy, and psychiatric services directly into clinical workflows, making high-quality mental health care accessible, affordable, and insurance-covered. With 95% of patients experiencing clinical improvement within four months, they are addressing one of healthcare's most underserved areas while creating a financially sustainable model for their provider partners. Following a recent $8M Series A funding, FamilyWell is expanding nationwide and seeking exceptional talent. The Perinatal Behavioral Health Coach (PBHC) is a core member of the collaborative care team, which also includes OB providers, Care Coordinators, Licensed Therapists, and Psychiatric Consultants. The PBHC is responsible for providing virtual coaching sessions for patients in the collaborative care program and collaborates with the other Care Team members to determine clinical management recommendations when appropriate.

Requirements

  • At least 1 year of coaching experience or experience working directly with perinatal or perimenopause patients.
  • Completion of the FamilyWell Perinatal Behavioral Health Coaching Certification program within 3 months of start date (if not previously completed).
  • Passionate, driven, & inspired by a mission to improve perinatal mental healthcare, particularly in vulnerable patient populations.

Nice To Haves

  • Bachelor’s degree in Social Work, Counseling, Psychology, or a related field.
  • Certified Behavioral Health Coach (through FamilyWell’s Perinatal Behavioral Health Certification Program) OR PMH-C through Postpartum Support International.

Responsibilities

  • Support the mental health of pregnant and postpartum patients via telehealth for an assigned patient caseload.
  • Provide patient education about common perinatal mental health disorders and the available treatment options.
  • Document patient progress and client encounters in a HIPAA-compliant electronic medical record (EMR) system and client registry provided by FamilyWell.
  • Communicate patient progress with FamilyWell Care Team members.
  • Identify patients who are not improving and may need more intensive mental health care and report any concerns to the Care Manager and the Psychiatric Consultant.
  • Develop and complete relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged from the program.
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