Performer Lead

Casa Bonita•Lakewood, CO

10h•$25 - $30

About The Position

The Performer Lead helps ensure that Casa Bonita performances run smoothly and meet guest and service standards. The role includes leading warm-ups and pre-shift meetings, coordinating with wardrobe, props, and technical departments, checking performance areas for safety and efficiency, and making real-time decisions about performance rosters, structure, and timing. Performer Leads address performer concerns and scheduling changes, observe and evaluate performers, provide coaching and constructive feedback, and document notes in a nightly report. They may perform in approved roles based on business needs, resolve technical issues, prepare post-rehearsal and post-shift reports, and assist the Training Specialist with selected training and rehearsal tasks. Other duties may be assigned by Entertainment Leadership. This position requires consistent availability for Thursday, Friday, and Saturday evening shifts and Sunday morning shifts. Candidates must also be able to work flexible shifts, including weekends, days, late nights, and holidays. The role is in a fast-paced, high-volume restaurant and entertainment venue and involves working in confined spaces and substantial movement throughout each shift.

Requirements

Must be at least 18 years old.
Previous leadership and organizational experience in entertainment or a related field.
Performance experience in theater, improv, hosting, voice acting, puppetry, mascot work, or character acting.
Strong interpersonal and communication skills.
Strong conflict-resolution skills.
Ability to communicate effectively in English.
Reliable transportation to and from work.
Regular and dependable attendance.
Consistent availability for Thursday, Friday, and Saturday evening shifts and Sunday morning shifts.
Ability to work flexible shifts, including weekends, days, late nights, and holidays.
Ability to distinguish colors and see both up close and at a distance.
Ability to lift and carry up to 50 pounds.
Ability to use manual dexterity, gross motor skills, and fine motor skills.
Ability to walk at least 10,000 steps per shift, including stairs, inclines, and declines.
Ability to pivot, move between seated and standing positions, kneel, stoop, and lift throughout shifts.
Ability to stand for extended periods and walk briskly throughout a shift.
Ability to work in confined spaces.
Ability to multitask and work efficiently, accurately, and calmly under pressure in a fast-paced, high-volume restaurant and entertainment venue.

Nice To Haves

Bilingual in Spanish.

Responsibilities

Follow established SOP steps to ensure performances start and run smoothly.
Work independently while communicating clearly and collaborating effectively with team members.
Attend and lead warm-ups and pre-shift meetings.
Coordinate with wardrobe, props, and technical departments to ensure costumes, props, microphones, and performance equipment are ready and functioning.
Check performance areas and stage setups for safety and efficiency.
Make real-time decisions about performance rosters, structure, and timing.
Address performer concerns, scheduling conflicts, and last-minute adjustments professionally.
Observe and evaluate performers during each shift, provide timely constructive feedback, and document specific notes in the Performer Nightly Report at the end of every shift.
Coach and mentor performers to support guest and service standards.
Step into approved performing roles based on business needs.
Access and resolve technical issues.
Provide detailed post-rehearsal and post-shift reports.
Assist the Training Specialist with selected training and rehearsal tasks.
Perform other duties assigned by Entertainment Leadership based on business needs.