Performance Monitoring Engineer
SAIC•Washington, DC
•Onsite
About The Position
This role is responsible for ensuring the effective discovery, monitoring, and management of IT infrastructure — including servers, cloud services, networks, applications, and storage systems — through OpenText, OBM, SiteScope and other tools. Core monitoring duties include enterprise event consolidation, topology-based health analysis, performance metric tracking, event correlation configuration, and ongoing optimization of OBM to improve operational visibility and responsiveness.
Requirements
- Full-time onsite at DOT HQ, Washington DC.
Responsibilities
- Assist in driving, standardizing, and managing unified configuration management database.
- Deploy, manage, and update Management Packs, connectors, and monitoring policies to support business application and service monitoring needs.
- Implements Management Packs, custom dashboards, third-party connectors, and monitoring automation to proactively detect, troubleshoot, and resolve service-impacting issues.
- Perform event correlation and filtering to streamline incident triage, reduce noise, and ensure timely escalation to appropriate operational teams.
- Integrate data sources from third-party monitoring tools (OpenText OBM, SiteScope, Microsoft SCOM) into the unified OBM event console.
- Assess and fine tune monitoring capabilities to provide accurate and actionable alerts to the 24x7 operations systems.
- Provides co-witness and correlation support during assessment and outage bridges to assist in resolving service disruptions and restoring services.
- Creates alerts and notifications based on service availability.
- Applies new solutions through research and collaboration with team members and determines appropriate courses of action for monitoring enhancements and integrations.
- Create and provide intuitive and informative dashboards on current and past performance and service status.
- Configure, maintain, and optimize monitoring dashboards to monitor health and performance across diverse IT infrastructure components.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
