Performance Marketing Manager

Trend Capital Holdings, Inc.•Vancouver, WA

About The Position

We’re looking for a proactive Performance Marketing Manager to join our team at Trend Capital where relationships are our top priority. Ideal candidates will have a passion for communication, curiosity, and an open mind, with a drive to provide exceptional results. Maintaining our client accounts and helping spot business opportunities in current and potential relationships is an integral part of this role. An appetite to grow, ask questions, and expand business development skills is essential. Humility and a strong work ethic will set you apart. Being comfortable working with spreadsheets, pivot tables, and multiple performance dashboards will ensure success in this role. If that’s you, join us!

Requirements

4+ years of demonstrated success in Client Relations, Account Management, or similar client-facing roles.
Bachelor’s degree in Business, Communications, Marketing, or a related field (preferred).
Energetic, proactive, and relentlessly driven, with a strong sense of ownership and initiative.
Exceptionally organized, with the ability to prioritize effectively and maintain attention to detail.
Proven capacity to manage multiple projects simultaneously in a fast-paced, deadline-driven environment.
Collaborative team player who also excels working independently with minimal supervision.
Mac proficient and comfortable navigating modern tech environments.
Ability to quickly grasp technical concepts, digital tools, and marketing strategies.
Proficient in Google Workspace and Microsoft Excel, including spreadsheets, reporting, and data analysis.
Experience using Customer Relationship Management (CRM) platforms is highly advantageous.
Outstanding interpersonal, verbal, and written communication skills, with a professional and client-centric approach.

Responsibilities

Serve as point of contact in most matters relating to client concerns, needs and campaign optimizations.
Maintain accurate records of workflow changes.
Verifying client payments and working with accounting to resolve any payment issues.
Understand the Lead Generation and performance marketing industry.
Manage and grow assigned client accounts.
Make data-driven recommendations to internal and external stakeholders.
Work with internal teams to meet goals and increase profitability.
Work with the client relations team on product management and development.
Analyze client performance KPI data.
Being proactive about API malfunctions while working closely with the developers team to address those concerns.
Having weekly, monthly, quarterly, etc. client meetings to discuss state of accounts.
Creating quarterly and annual reports for each client assigned.