Performance Manager

Saugatuck Center for the Arts•Saugatuck Township, MI

2d•$45,000 - $55,000•Hybrid

About The Position

The Saugatuck Center for the Arts (SCA) is seeking a Performance Manager to serve as the primary operational lead for performances and an emerging talent buyer. This role works closely with the Producing Director of Theater & Performance to expand SCA’s year-round concert programming, ensure seamless execution of mainstage and theatrical productions, and manage special events. The position supports all live performance activities, including concerts, interdisciplinary events, and theater productions. This role requires strong communication, collaboration, and a passion for live performance to uphold SCA’s reputation as West Michigan’s premier Art Center. The role blends artist relations, project management, and booking support, and is crucial for scaling SCA’s performance offerings while maintaining high professionalism and care. The Manager of Performance Operations reports to the Producing Director and is a full-time position.

Requirements

Deep interest in / curiosity about music and performance genres.
Highly relational - must enjoy meeting and working with a wide variety of people.
Exemplary organizational skills and a deadline-oriented work ethic.
Ability to thrive in a collaborative environment.
Strong problem solver; embraces change and flexibility; crisis management.
Outstanding verbal and written communication skills.
Strong attention to detail (familiarity with contracts a plus).
Able to handle multiple projects simultaneously and independently.
Desire to work in a busy, fast-paced environment.
Professional demeanor and appearance.
Fluency in G Suite and Excel.
Must be able to lift up to 30 lbs.
Must have a valid driver’s license.

Nice To Haves

Technical skills in lighting, sound, stage management and/or scenic production
Hospitality experience

Responsibilities

Research and identify artists aligned with SCA’s programming goals, including the expansion of year-round performances, with guidance from the Producing Director.
Maintain a pipeline of prospective artists and track booking opportunities.
Coordinate artist confirmations and contracting logistics.
Build and maintain relationships with agents, managers, and touring artists.
Initiate booking inquiries and manage artist availability, holds, and routing.
Support negotiation of artist fees and contract terms.
Track and facilitate all performance programming payments and contracts.
Track and payment to ASCAP and BMI.
Serve as lead for advancing all performances, including technical riders, production requirements, performance schedules, and day-of-show timelines.
Attend or delegate the day-of show coordination for all performance events.
Coordinate closely with the Technical Director and production staff on technical needs.
Coordinate with the Company Manager on hospitality riders and backstage needs.
Coordinate with hospitality, rentals, and facilities teams for day-of coordination.
Coordinate with the Marketing team for show-specific needs.
Ensure all mainstage details are communicated clearly and executed smoothly.
Ensure that events are staffed with necessary technical personnel (sound/lights/stage management).
Collaborate with team members and vendors to plan and execute programs and special events.
Maintain and manage a master performance calendar across theater, concerts, and interdisciplinary events.
Coordinate timelines and communication across departments.
Attend pre-production and production meetings for theatrical productions.
Support rehearsal and production coordination for theater productions.
Partner with Director of Program Management to align performance timelines with broader organizational planning.
Serve as backup as Company Manager needs.