Performance Manager National Auto Claims
About The Position
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. The Claims Performance Manager is responsible for understanding their respective disciplines claims performance and operational performance. The incumbent will work with key partners in the business, identify root causes and provide insights to claims business problems.
Requirements
- Strong working knowledge and experience in claims (each claim Area)
- Experience in Analyzing and Presenting Data
- Working experience in the use of MS tools, such as PowerPoint, Excel, MS Power BI, etc.
- Strong verbal and written communication skills
- 5+ years of relevant claim/data experience
Nice To Haves
- Post secondary education preferred
- Working towards CIP preferred
Responsibilities
- Understanding discipline performance, in consideration of claims performance & operational performance
- Partner closely with Claims Intelligence on creating new reporting (e.g. providing requirements)
- Understand, and monitor key performance metrics, and identify insights (i.e. opportunities & strengths)
- Develop, update & communicate holistic discipline claims story for stakeholders internal and external to claims
- Work closely with key partners in finance, product, pricing and analytics to provide claims insights as inputs to business decisions
- Investigate, and identify root causes to claims business problems that arise
- Monitor workforce management plan for discipline
Benefits
- Actual salary offered to successful candidates will vary based on their skills and experience.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
