Performance Management Specialist

DAP HealthPalm Springs, CA
Hybrid

About The Position

At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission.

Requirements

  • Excellent communication, facilitation, and interpersonal skills
  • Analytical mindset with strong attention to detail
  • Bachelor’s degree in human resources, business administration, psychology, or related field
  • 3+ years of experience in HR, with a focus on performance management or employee development
  • Strong understanding of performance evaluation tools, KPIs, and best practices
  • Experience with HRIS or performance management software

Nice To Haves

  • Certification in HR (e.g., PHR, SHRM-CP) preferred
  • Experience in change management and organizational development preferred
  • Knowledge of 360-degree feedback systems and competency models preferred

Responsibilities

  • Design and Implement Performance Management Programs
  • Develop and maintain performance evaluation frameworks, tools, and timelines that support the company’s culture and goals
  • Coordinate Performance Review Cycles
  • Oversee end-to-end review processes (annual, semi-annual, or quarterly), including communication, scheduling, and documentation
  • Training and Support
  • Collaborate with learning and development to develop training for managers and employees on how to conduct effective evaluations, give constructive feedback, and set SMART goals
  • Data Analysis & Reporting
  • Analyze performance data and trends to inform leadership decisions and identify opportunities for talent development
  • Continuous Improvement
  • Evaluate the effectiveness of the performance review system and recommend enhancements to drive engagement and accountability
  • Compliance & Documentation
  • Ensure proper documentation of evaluations and compliance with internal policies and external regulations
  • Cross-functional Collaboration
  • Work closely with Learning & Development, Talent Acquisition, and Compensation teams to align performance outcomes with development plans, promotions, and rewards
  • Manage all employee surveys – 360, pulse survey, manager effectiveness, 180-day, annual evaluation, etc.
  • Analyze and report on survey results
  • Work with department managers to customize performance evaluations for each job to be able to give accurate, helpful feedback on job performance
  • Other duties as assigned
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