Performance Management Specialist

City of New York•Queens, NY

1d•Onsite

About The Position

The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies aimed to move the City towards a smaller jail system without compromising public safety. The DOC is responsible for maintaining a safe and secure environment for staff, visitors, volunteers and people in our custody. Importantly, safe jails enable DOC to provide people in custody with the tools and opportunities they need to successfully re-enter their communities. The DOC operates facilities and court commands across the five boroughs with more than 9,500 diverse professionals and knowledge experts. The New York City Department of Correction seeks to recruit a Performance Management Specialist to provide support to the Performance Management team with the implementation of a department-wide performance management (PM) program. Under general direction, with wide latitude for independent initiative, the successful candidate will be responsible for the coordination of the PM processes and practices established for uniformed and non-uniformed employees. The selected candidate will work collaboratively with the Executive Director and the Performance Management team, to align the performance management program with organizational goals and objectives. The incumbent's core functions will support the Department's Staff Performance Management Initiative through varied ongoing activities, as well as special projects facilitated by the OL&D teams.

Requirements

A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above
High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above
Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Responsibilities

Plan, implement, coordinate, monitor and/or administer performance management program services
Develop and manage projects related to performance management
Provide on-site consultations with Facility / Division managers and supervisors
Provide technical support to personnel of assigned facilities and Divisions on performance management strategies
Work with management team to identify training needs and assist with coordination of essential trainings
Deliver trainings on the implementation of PM techniques and tools to supervisory staff
Monitor Facility / Division compliance with performance standards using varied data-driven indicators
Provide progress reports and status updates to the Executive Director and other managers, upon request
Review processes, procedures and practices, and make recommendations to maximize the team's efficiency
Utilize ePerformance and electronic evaluation systems to capture performance evaluation reports and other PM data
Perform analyses on key performance metrics and make recommendations for corrective action planning
Provide support to team managers with new and ongoing projects and task assignments