Performance & Learning Technology Administrator
About The Position
We’re hiring a Performance and Learning Technology Administrator (Staff Development Specialist II) that will be a key member of the HR Information System’s section. This position is assigned to the Performance & Organizational Development Section within the Human Resources Division. As an NCVIP Administrator, this position will work closely with internal HR staff in training, employee relations, and with stakeholders that manages all aspects of employee performance. This position advises on policy, identifies opportunities to increase employee engagement using the performance management process. This role demands a high level of commitment to customer service, technical expertise, and a strong foundation in both performance management and eLearning methodologies.
Requirements
- Bachelor’s degree from an appropriately accredited institution and three years of training development experience in a progressive training or teaching role OR An equivalent combination of education and experience
Nice To Haves
- Proven experience using performance management systems for staff development applying online learning methodologies.
- Demonstrated experience developing and delivering training programs/classes (live and web-based) including facilitating group discussions and delivering engaging learning experiences.
- Experience in applying Human Resource Policy and performance management principles.
- Experience using databases and reports to analyze information and recommend course of action.
- Demonstrated background designing, developing, and implementing instructional design principles and content.
Responsibilities
- Support employees through all stages of the performance management cycle, ensuring clarity and consistency in process execution.
- Collaborate with regional trainers to implement performance management procedures across divisions.
- Lead a cross-divisional Performance Management Core Team to drive alignment and continuous improvement.
- Manage goal and task entry for high-volume job classifications, maintaining accuracy and timeliness.
- Provide system support, troubleshooting, and reporting for the Cornerstone on Demand platform.
- Administer NCVIP system functions including group management, dynamic goal assignment, and performance record security.
- Design and deliver custom NCVIP reports to meet evolving management and operational needs.
- Develop and maintain external training programs for statewide system users, ensuring accessibility and relevance.
- Serve as LMS Administrator, overseeing eLearning content and providing expertise in learning technologies.
- Deliver and evaluate training programs in various formats, using data insights to improve learning outcomes.
Benefits
- health insurance options
- standard and supplemental retirement plans
- NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis)
- paid vacation
- sick leave
- community service leave
- paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
