Performance Improvement Coordinator
About The Position
This role provides consultation, facilitation, and data support to performance improvement teams to drive improvements in quality priorities and metrics. The coordinator leads and facilitates performance improvement teams with process owners, offering guidance and support to team members, leaders, and providers in alignment with the organization’s methodology and tools. Support includes literature searches, data collection, statistical data analysis and display, and benchmarking. The position also assists in the development, implementation, communication, and evaluation of action plans for cost-effective, high-quality care, and develops and provides interpretive performance improvement reports for committees and leadership. Additionally, the role designs and implements clinical studies to identify variations in medical management, participates in ongoing monitoring and improvement activities for regulatory compliance and ISO 9001, and supports physician and advance practice clinician peer review efforts and ongoing professional practice evaluations. Continuous learning through educational offerings is also a key aspect of this role.
Requirements
- Knowledge of medical terminology, clinical concepts, and disease management.
- Ability to analyze complex data and communicate sensitive information.
- Proficient use of Microsoft office suite.
- Ability to create reports, graphs, and other visual presentation materials, and effectively maintain statistical data.
- Knowledge of evidence-based, best practice resources to promote efficiency and effective outcomes.
- Knowledge of improvement methodology, principles, project management, and team facilitation.
- Knowledge of healthcare rules, regulations, and standards.
- Ability to problem solve, lead multi-disciplinary teams, use conflict management, and team building skills.
- Detail oriented and able to prioritize and organize data and complex projects.
- Excellent interpersonal, written, and verbal communication skills.
Nice To Haves
- Bachelor’s degree in Quality or related field.
- 5 years in health care, clinical quality improvement.
Responsibilities
- Provide consultation, facilitation, and data support to performance improvement teams in order to drive improvement with quality priorities and metrics.
- Leads and facilitates performance improvement teams with process owners.
- Provides guidance and support to team members, leaders, and providers with performance improvement activity, aligned with the organization’s methodology and tools.
- Provides support to teams including literature searches, data collection, statistical data analysis and display, and benchmarking.
- Assists in the development, implementation, communication, and evaluation of action plans to achieve cost-effective, high quality care.
- Developes and provides interpretive performance improvement reports to highlight variations in clinical and non-clinical processes and outcomes for committees and leadership.
- Designs and implements clinical studies to identify variation in medical management in order to improve patient care and outcomes.
- Participates in ongoing monitorign and improvement activities to promote regulatory compliance and ISO 9001.
- Supports physician and advance practice clinician peer review efforts and ongoing professional practice evaluations.
- Participates in educational offerings to remain current with practice.
Benefits
- Comprehensive suite of Total Rewards
- Benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
