Performance Excellence Specialist - Performance Excellence - FT - Day
About The Position
This position is responsible for driving alignment to strategy at the department level and assisting with ongoing process improvement initiatives utilizing the principles and methodology of Lean. The role involves conducting operational assessments, reviewing and analyzing processes to deliver solutions and recommendations for clinical and business improvements aligned with strategy. It also includes executing and managing Value Stream improvements, facilitating cross-departmental improvements using Lean methodology, and coaching teams. The specialist will identify and utilize data sources, assist in determining productivity standards through time studies, and perform analysis to find solutions to operating problems, feasibility estimates, and staffing requirements. Additionally, the role provides coaching to leaders and front-line staff on Lean Management Systems, assists with the design and implementation of changes, and identifies opportunities to leverage technology for efficiency. The specialist will also help establish and facilitate cross-organizational project teams to drive transformational improvements impacting quality, service delivery, productivity, revenue, costs, and patient/customer satisfaction. This includes preparing reports on data collection and analysis, consulting with various stakeholders on Lean projects, and facilitating improvement team efforts. Training individuals on Lean process improvement methods and the Plan/Do/Check/Act problem-solving approach is also a key responsibility. The position requires 20% in-state travel within the SVH network.
Requirements
- Proficiency with MS Office Suite including Visio.
- Lean Six Sigma Green Belt Certificate required (or must be obtained within one year of hire).
- Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
- Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
- Stable access to electricity and a minimum of 25mb upload and internet speed.
- Dedicate full attention to the job duties and communication with others during working hours.
- Adhere to break and attendance schedules agreed upon with supervisor.
- Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.
Nice To Haves
- Proficiency with MS Office Suite including Visio. (Preferred proficiency)
Responsibilities
- Conduct operational assessments.
- Review, analyze and deliver solutions and recommendations to improve clinical and business processes with alignment to SVH strategy.
- Execute, support and project manage Value Stream improvements as workplans generated and approved.
- Utilizing the Lean methodology, facilitate cross-department level improvements and coaching.
- Identifies and utilizes appropriate data sources (ie. Vizient) related to job activity sampling; assists in determining productivity work standards through time studies and other methodologies.
- Performs analysis on obtained research data to determine possible solutions to operating problems, feasibility estimates, and staffing requirements.
- Provide Leader and front-line coaching, supporting the implementation of Lean Management Systems
- Assists with the design, analysis, measurement, and implementation of changes.
- Identifies areas where technology can be leveraged to improve efficiencies (ie. SVConnectOne).
- Assist with establishing and facilitating cross-organizational project teams to drive implementation of transformational improvements to positively impact and achieve sustainable results in the areas of quality, service delivery, productivity, revenue, costs, patient and customer satisfaction.
- Establishes and assists in preparing narrative reports documenting data collection and analysis methods, study subjects and recommendations.
- Communicates, collaborates, and serves as consultant/coach to operators, management, leadership, and outside professionals regarding all of SVH’s Lean projects.
- Facilitates and/or leads improvement team efforts and motivates teams to achieve the desired outcomes.
- Coordinates and facilitates multidisciplinary teams/committees.
- Monitors outcomes related to real or potential events.
- Takes initiative to follow through on inquires, problem or requests.
- Trains/educates individuals in the organization on Lean process improvement methods and the Plan/Do/Check/Act problem-solving approach.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
