Performance Creative Project Manager

Javvy Coffee Company•Charleston, SC

2d•Onsite

About The Position

Javvy is seeking a Performance Creative Project Manager to oversee the operational execution of the department, ensuring efficient project, people, and resource management from kickoff to launch. This role is crucial for managing systems, workflows, and coordination to produce creative work at scale, including capacity planning, project management, resource allocation, and cross-functional communication. The goal is to deliver high-quality work on time while maintaining operational excellence. The successful candidate will act as the operational backbone, continuously improving processes, eliminating bottlenecks, and building structures for optimal creative team performance.

Requirements

4–6+ years in creative operations, marketing operations, production, or project management.
2+ years owning high-volume creative or marketing workflows (DTC, performance marketing, agency, or startup experience preferred).
Proven track record with capacity planning, resource allocation, production scheduling, and workload balancing.
Experience coordinating multidisciplinary teams (editors, designers, creators, strategists, and contractors).
A history of building SOPs, improving workflows, and eliminating operational bottlenecks.
Advanced proficiency with project-management tools such as Notion and Google Suite.
Strong cross-functional communication skills and comfort managing competing priorities.

Nice To Haves

Experience with production equipment/studio operations.
Experience with paid social or performance creative workflows.
Experience with people management.

Responsibilities

Own department capacity planning, project assignment, and resource allocation.
Manage production scheduling and workflow from kickoff to launch.
Facilitate cross-functional communication with Strategy, Paid Media, and Product Marketing.
Oversee office operations, equipment, and prop inventory.
Develop and maintain SOPs, optimize workflows, and create operational documentation.
Ensure task compliance and process consistency across the department.
Assign creative work across editors, designers, creators, and production teams based on capacity, priorities, and business needs.
Monitor project progress to keep launches on schedule and coordinate timelines.
Balance workloads across the department to maximize efficiency and prevent resource constraints.
Own department capacity planning and proactively adjust assignments as priorities shift.
Identify staffing or resource constraints before they impact production and recommend hiring or contractor support.
Develop and maintain department SOPs, workflows, and operational standards.
Identify bottlenecks and implement scalable process improvements.
Maintain operational visibility across every active project and initiative.
Serve as the primary operational liaison between Performance Creative and cross-functional partners.
Coordinate timelines, priorities, and deliverables with Strategy, Paid Media, Product Marketing, and Operations.
Facilitate smooth handoffs between teams to eliminate delays and friction.
Own day-to-day operations of the Performance Creative office and equipment inventory (cameras, lighting, mics, computers, and more).
Coordinate purchasing, organization, and replenishment of production equipment, props, and supplies.
Partner with Finance and Operations on equipment budgeting, maintenance, and replacement planning.
Ensure adherence to naming conventions, tagging, file organization, and workflow standards.
Monitor task completion and hold the team accountable to established processes.